Configure Mappedin

---
title: Configure Mappedin
description: Mappedin is a third-party Indoor map provider. Integrate Mappedin with Workplace Service Delivery to provide indoor navigation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/mappedin-integration-topics.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Workplace Space Mapping, Workplace Service Delivery, Employee Service Management]
---

# Configure Mappedin

Mappedin is a third-party Indoor map provider. Integrate Mappedin with Workplace Service Delivery to provide indoor navigation.

## Configure Mappedin Overview

**Important:**

Mappedin version 1.11.0 is not available for new customers to install. Existing customers can upgrade to Mappedin version 1.11.0.

Mappedin indoor mapping software is integrated with Workplace Service Delivery to deliver digital mapping platform for employees and workplace users.

## Integrate Mappedin with Workplace Service Delivery

Integrate Mappedin with Workplace Service Delivery to provide employees, facility managers, and workplace users the ability to leverage indoor navigation capabilities. Floor plans are updated in real-time to provide a seamless navigation inside the workplace areas, buildings, and floors. Mappedin provides interactive locations and wayfinding solutions within a workplace space. The integration allows customers to easily switch back and forth from the Workplace Service Delivery solution to the Mappedin map editor using Single Sign-On \(SSO\).

Facility managers can edit floor plans in real-time and employees can reserve a workplace space using the interactive floor maps to view the reserved, unavailable, and available spaces for booking a meeting room and so on. The spaces are color coded to differentiate such spaces from each other.

-   **[Install the Mappedin integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/wsm-mappedin-activate.md)**  
Activate the Mappedin integration if you have the admin role.
-   **[Maintain import properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/wsm-mappedin-properties.md)**  
Use Import Properties when you create your own credential records, scheduled imports, or data sources. Currently, the properties are configured for the records used when importing.
-   **[Convert Mappedin data to Workplace Space Mapping data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/wsm-mappedin-type-table.md)**  
Use the **Mappedin Type Mappings** table to convert data from Mappedin to Workplace Space Mapping data.

**Parent Topic:**[Configuring Workplace Space Mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/wsm-config_space_mapping.md)

**Related topics**  


[Setting up Workplace Space Mapping]()

[Configure Workplace Indoor Mapping]()