Using ServiceNow Otto for WSD

concept brazil Updated Sep 10, 2026 1 min read now-assist-wsd-using.md
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Using ServiceNow Otto for Workplace Service Delivery (WSD) for creating a reservation.

Overview of ServiceNow Otto for WSD

ServiceNow Otto for Workplace Service Delivery (WSD) enhances your ServiceNow® Workplace Services experience with generative AI capabilities. Enhance the employee experience by using a generative experience to interact with your physical workspace.

It allows employees the following:

  • Reserving a space for meeting
  • Adding co-workers to a reservation
  • Adding visitors or guests to a reservation
  • Adding a Zoom meeting link for remote joining
  • Ordering and adding catering services
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