View consolidated feedback in Manager Hub

task brazil Updated Sep 10, 2026 1 min read view-feedback-page-tf.md
Raw file servicenow.com

View a consolidated summary of all the feedback received for an employee.

Before you begin

Role required: manager

Procedure

  1. Navigate to All > Employee Center > Your team > Team members.

  2. Select the ServiceNow Otto icon to start a conversation with the agent.

  3. Converse with ServiceNow Otto to view or receive an update on a feedback request.

  4. Select the employee who you'd like to view feedback for from the drop-down options suggested by the agent.

    Note: You can also request for a summary of all employees.

  5. View the summary or update on the feedback request you sent in the last 3 days.

  6. Select View all received feedback to navigate to the feedback summary details page.

    Navigate through the Feedback page for insights gathered for the selected employee from the following options:

    • Feedback type: Filter o select the feedback type.
    • Received from: Filter to select the feedback provider.
    • Sort by: Filter to sort the feedback collected by date.
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