Create your service for Universal Request
Register your service name for your service specific table and associate it with a service set (department) to use the Universal Request capabilities for a specific service in your organization.
Before you begin
Role required: admin
About this task
Service categorizes the application according to the area of the work within the service set (department) in the organization.
Note: By default, HR cases and IT incidents are configured as services in the Universal Request application. This step can be ignored.
Procedure
-
Navigate to All > Universal Request > Administration > Service Configuration.
-
Click New to register your service.
-
On the form, enter the Service Name.
-
Select the Service Table from the list of available tables.
-
Select the Service Set from the list of available service sets registered for your organization.
-
Click Submit.
Parent Topic:Configure service to use Universal Request
--- title: Create your service for Universal Request description: Register your service name for your service specific table and associate it with a service set \(department\) to use the Universal Request capabilities for a specific service in your organization. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/universal-request-for-hr-service-delivery/ur-register-service.html release: brazil product: Universal Request for HR Service Delivery classification: universal-request-for-hr-service-delivery topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure service to use Universal Request, Setting up and configuring Universal Request, Universal Request, Employee Service Management] --- # Create your service for Universal Request Register your service name for your service specific table and associate it with a service set \(department\) to use the Universal Request capabilities for a specific service in your organization. ## Before you begin Role required: admin ## About this task Service categorizes the application according to the area of the work within the service set \(department\) in the organization. **Note:** By default, HR cases and IT incidents are configured as services in the Universal Request application. This step can be ignored. ## Procedure 1. Navigate to **All** > **Universal Request** > **Administration** > **Service Configuration**. 2. Click **New** to register your service. 3. On the form, enter the **Service Name**. 4. Select the **Service Table** from the list of available tables. 5. Select the **Service Set** from the list of available service sets registered for your organization. 6. Click **Submit**. **Parent Topic:**[Configure service to use Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/universal-request-for-hr-service-delivery/config-service-for-ur.md)
| title | Create your service for Universal Request |
| description | Register your service name for your service specific table and associate it with a service set \(department\) to use the Universal Request capabilities for a specific service in your organization. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/universal-request-for-hr-service-delivery/ur-register-service.html |
| release | brazil |
| product | Universal Request for HR Service Delivery |
| classification | universal-request-for-hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure service to use Universal RequestSetting up and configuring Universal RequestUniversal RequestEmployee Service Management |