Add a Universal Task related list
Add a Universal Task related list to a service-specific form in both the ServiceNow AI Platform and Agent Workspace to let agents view a universal task for the request.
Before you begin
Role required: admin
Procedure
-
Navigate to the table that the related list must be added to.
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Open a service-specific form.
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Right-click the additional actions context menu [Omitted image "context-menu.png"] Alt text: Context menu.
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Navigate to Configure > Related Lists.
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On the form, select the Universal Task->Parent.
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Select a view name:
- Default view: To add the Universal Task related list in the ServiceNow AI Platform form.
- Workspace: To add the Universal Task related list in the Agent Workspace form.
-
Click Save.
Note: Due to access control list (ACL) restrictions, the New button might not work while you are creating a task. You can hide the New button on the related list and use the UI action to create a universal task.
[Omitted image "ut-relatdlst-new-tab.png"] Alt text: Disable the New tab.
For more information on adding related lists, see Related lists.
Parent Topic:Configuring your service for Universal Task
Previous topic:Create UI actions for your service with Universal Task
Next topic:Add a Task tab on the Standard Ticket page
---
title: Add a Universal Task related list
description: Add a Universal Task related list to a service-specific form in both the ServiceNow AI Platform and Agent Workspace to let agents view a universal task for the request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/universal-task/create-relatedlist-ur.html
release: brazil
product: Universal Task
classification: universal-task
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring your service, Setting up and configuring Universal Task, Universal Task, Employee Service Management]
---
# Add a Universal Task related list
Add a Universal Task related list to a service-specific form in both the ServiceNow AI Platform and Agent Workspace to let agents view a universal task for the request.
## Before you begin
Role required: admin
## Procedure
1. Navigate to the table that the related list must be added to.
2. Open a service-specific form.
3. Right-click the additional actions context menu \[Omitted image "context-menu.png"\] Alt text: Context menu.
4. Navigate to **Configure** > **Related Lists**.
5. On the form, select the **Universal Task->Parent**.
6. Select a view name:
- Default view: To add the Universal Task related list in the ServiceNow AI Platform form.
- Workspace: To add the Universal Task related list in the Agent Workspace form.
7. Click **Save**.
**Note:** Due to access control list \(ACL\) restrictions, the **New** button might not work while you are creating a task. You can hide the **New** button on the related list and use the UI action to create a universal task.
\[Omitted image "ut-relatdlst-new-tab.png"\] Alt text: Disable the New tab.
For more information on adding related lists, see [Related lists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/c_RelatedLists.md).
**Parent Topic:**[Configuring your service for Universal Task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/universal-task/config-service-for-ut.md)
**Previous topic:**[Create UI actions for your service with Universal Task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/universal-task/config-uiactions-for-ut.md)
**Next topic:**[Add a Task tab on the Standard Ticket page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/universal-task/config-stdtktpage-for-ut.md)
| title | Add a Universal Task related list |
| description | Add a Universal Task related list to a service-specific form in both the ServiceNow AI Platform and Agent Workspace to let agents view a universal task for the request. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/universal-task/create-relatedlist-ur.html |
| release | brazil |
| product | Universal Task |
| classification | universal-task |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring your serviceSetting up and configuring Universal TaskUniversal TaskEmployee Service Management |