Activate Workforce Optimization for HR
Workforce Optimization for HR solution is highly modular, offering a wide range of capabilities such as Scheduling, Coaching, and Teams applications in Manager Workspace. Configurable Workspace (sn_hr_wfo) plugin activates all other dependent plugins to enable users to access Scheduling, Coaching, and Teams applications in Workforce Optimization for HR.
Before you begin
Role required: sn_hr_wfo.admin
Procedure
-
Navigate to All > System Applications > All Available Applications > All.
-
Find the plugin using the filter criteria and search bar.
You can search for the plugin by its nae or ID/ If you cannot find a plugin, you might have to request it from ServiceNow personnel.
-
Select Install, and then in the Activate Plugin dialog box, select Activate.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>
- RCA approvals in Workforce Optimization for HR
After you install or upgrade to the latest Workforce Optimization for HR from ServiceNow Store, you might encounter Restricted Caller Access (RCA) approval messages.
Parent Topic:Configuring Workforce Optimization for HR
Related topics
Workforce Optimization for HR Domain Separation
Setting up Scheduling for Workforce Optimization for HR
Setting up Teams in Workforce Optimization for HR
---
title: Activate Workforce Optimization for HR
description: Workforce Optimization for HR solution is highly modular, offering a wide range of capabilities such as Scheduling, Coaching, and Teams applications in Manager Workspace. Configurable Workspace \(sn\_hr\_wfo\) plugin activates all other dependent plugins to enable users to access Scheduling, Coaching, and Teams applications in Workforce Optimization for HR.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workforce-optimization-for-hr/activate-wfo-hr.html
release: brazil
product: Workforce Optimization for HR
classification: workforce-optimization-for-hr
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Workforce Optimization for HR, Workforce Optimization overview, HR Service Delivery, Employee Service Management]
---
# Activate Workforce Optimization for HR
Workforce Optimization for HR solution is highly modular, offering a wide range of capabilities such as Scheduling, Coaching, and Teams applications in Manager Workspace. Configurable Workspace \(sn\_hr\_wfo\) plugin activates all other dependent plugins to enable users to access Scheduling, Coaching, and Teams applications in Workforce Optimization for HR.
## Before you begin
Role required: sn\_hr\_wfo.admin
## Procedure
1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**.
2. Find the plugin using the filter criteria and search bar.
You can search for the plugin by its nae or ID/ If you cannot find a plugin, you might have to request it from ServiceNow personnel.
3. Select **Install**, and then in the Activate Plugin dialog box, select **Activate**.
**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears:`Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>`
- **[RCA approvals in Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workforce-optimization-for-hr/approve-rcas-script-wfo-hr.md)**
After you install or upgrade to the latest Workforce Optimization for HR from ServiceNow Store, you might encounter Restricted Caller Access \(RCA\) approval messages.
**Parent Topic:**[Configuring Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workforce-optimization-for-hr/configure-wfo-hr.md)
**Related topics**
[Workforce Optimization for HR Domain Separation]()
[Setting up Scheduling for Workforce Optimization for HR]()
[Setting up Teams in Workforce Optimization for HR]()
[Setting up Coaching in Workforce Optimization for HR]()
[Setting up Demand Forecast in Workforce Optimization for HR]()
| title | Activate Workforce Optimization for HR |
| description | Workforce Optimization for HR solution is highly modular, offering a wide range of capabilities such as Scheduling, Coaching, and Teams applications in Manager Workspace. Configurable Workspace \(sn\_hr\_wfo\) plugin activates all other dependent plugins to enable users to access Scheduling, Coaching, and Teams applications in Workforce Optimization for HR. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/workforce-optimization-for-hr/activate-wfo-hr.html |
| release | brazil |
| product | Workforce Optimization for HR |
| classification | workforce-optimization-for-hr |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Workforce Optimization for HRWorkforce Optimization overviewHR Service DeliveryEmployee Service Management |