Configure resource conversion formula
task brazil Updated Sep 10, 2026 1 min read configure-reverse-conversion-wfo-hr.md
Configure the resource conversion formula.
Before you begin
Role required: sn_hr_wfo.admin
Procedure
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Navigate to All > Workforce Optimization for HR > Demand Forecast > Resource conversion formula.
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Click New.
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On the form, fill in the fields.
|
Field |
Instructions |
|---|---|
|
Name |
Name for the resource forecast configuration. |
|
Type |
Type is set to Resource Conversion Formula. |
|
Formula |
Formula to calculate the forecasted number of agents that you need.In the Related Links section, do the following:
Note: FC refers to Forecast Configuration and FP refers to Forecast Parameter. |
Parent Topic:Configure data collection for Demand Forecast
74 lines · 2.0 KB
--- title: Configure resource conversion formula description: Configure the resource conversion formula. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workforce-optimization-for-hr/configure-reverse-conversion-wfo-hr.html release: brazil product: Workforce Optimization for HR classification: workforce-optimization-for-hr topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure data collection for Demand Forecast, Setting up Demand Forecast in Workforce Optimization for HR, Configuring Workforce Optimization for HR, Workforce Optimization overview, HR Service Delivery, Employee Service Management] --- # Configure resource conversion formula Configure the resource conversion formula. ## Before you begin Role required: sn\_hr\_wfo.admin ## Procedure 1. Navigate to **All** > **Workforce Optimization for HR** > **Demand Forecast** > **Resource conversion formula**. 2. Click **New**. 3. On the form, fill in the fields. <table id="table_t2w_wsr_dmc"><thead><tr><th> Field </th><th> Instructions </th></tr></thead><tbody><tr><td> Name </td><td> Name for the resource forecast configuration. </td></tr><tr><td> Type </td><td> Type is set to **Resource Conversion Formula**. </td></tr><tr><td> Formula </td><td> Formula to calculate the forecasted number of agents that you need.In the Related Links section, do the following: - Click **Browse Forecast Configuration**, select the forecast configuration to add to the formula and click **Add**. - Click the Browse Forecast Parameter, select the forecast parameter to add to the formula and click **Add**. **Note:** **FC** refers to Forecast Configuration and **FP** refers to Forecast Parameter. </td></tr></tbody> </table>4. Click **Submit**. **Parent Topic:**[Configure data collection for Demand Forecast](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workforce-optimization-for-hr/configure-data-collection-df-wfo-hr.md)
| title | Configure resource conversion formula |
| description | Configure the resource conversion formula. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/workforce-optimization-for-hr/configure-reverse-conversion-wfo-hr.html |
| release | brazil |
| product | Workforce Optimization for HR |
| classification | workforce-optimization-for-hr |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure data collection for Demand ForecastSetting up Demand Forecast in Workforce Optimization for HRConfiguring Workforce Optimization for HRWorkforce Optimization overviewHR Service DeliveryEmployee Service Management |