Managing print cases
Filter workplace cases using criteria such as the Short Description, Workplace Location, or other relevant fields to generate a consolidated report.
Use one of the following options to proceed:
- Print Filter Selection – Apply filters and select this option to create a workplace task with the consolidated report attached.
- Print Selected Records – Manually select one or more workplace cases and choose this option to view the consolidated report directly.
Parent Topic:Managing Workplace cases
Related topics
View and track workplace cases
View emergency maintenance case details
View change event reservation case details
Print filtered cases
Use filter criteria to filter multiple cases and generate a consolidated report based on the filtered cases. You can set the condition based on the Short description, workplace location, or any other fields. When you run the filter and select Print filter selection, a new workplace task is created with the consolidated report as an attachment.
Before you begin
Role required: sn_wsd_case.case_reader
Procedure
-
Navigate to All > Workplace Case Management > Workplace Cases.
-
Select the filter icon and set the filter criteria.
The results appear based on the filtered condition.
-
Select Print filter selection.
You can view the consolidated report with the filtered case details in a new Workplace Task page.
Print selected cases
Print a consolidated report, including child cases and associated services, by selecting one or more workplace cases.
Before you begin
Role required: sn_wsd_case.case_reader
Procedure
-
Navigate to All > Workplace Case Management > Workplace Cases.
-
Select one or more workplace cases.
-
Select Print selected records.
-
Download and view the consolidated report in the Workplace Task.
Select Print Task to view the workplace task report.
---
title: Managing print cases
description: Filter workplace cases using criteria such as the Short Description, Workplace Location, or other relevant fields to generate a consolidated report.Use filter criteria to filter multiple cases and generate a consolidated report based on the filtered cases. You can set the condition based on the Short description, workplace location, or any other fields. When you run the filter and select Print filter selection, a new workplace task is created with the consolidated report as an attachment.Print a consolidated report, including child cases and associated services, by selecting one or more workplace cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workplace-case-management/manage-case-print.html
release: brazil
product: Workplace Case Management
classification: workplace-case-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage, Workplace Case Management, Workplace Service Delivery, Employee Service Management]
---
# Managing print cases
Filter workplace cases using criteria such as the Short Description, Workplace Location, or other relevant fields to generate a consolidated report.
Use one of the following options to proceed:
- Print Filter Selection – Apply filters and select this option to create a workplace task with the consolidated report attached.
- Print Selected Records – Manually select one or more workplace cases and choose this option to view the consolidated report directly.
**Parent Topic:**[Managing Workplace cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-case-management/manage-workplace-cases.md)
**Related topics**
[View and track workplace cases]()
[View emergency maintenance case details]()
[View change event reservation case details]()
[Print workplace cases]()
## Print filtered cases
Use filter criteria to filter multiple cases and generate a consolidated report based on the filtered cases. You can set the condition based on the Short description, workplace location, or any other fields. When you run the filter and select Print filter selection, a new workplace task is created with the consolidated report as an attachment.
### Before you begin
Role required: sn\_wsd\_case.case\_reader
### Procedure
1. Navigate to **All** > **Workplace Case Management** > **Workplace Cases**.
2. Select the filter icon and set the filter criteria.
The results appear based on the filtered condition.
3. Select **Print filter selection**.
You can view the consolidated report with the filtered case details in a new Workplace Task page.
## Print selected cases
Print a consolidated report, including child cases and associated services, by selecting one or more workplace cases.
### Before you begin
Role required: sn\_wsd\_case.case\_reader
### Procedure
1. Navigate to **All** > **Workplace Case Management** > **Workplace Cases**.
2. Select one or more workplace cases.
3. Select **Print selected records**.
4. Download and view the consolidated report in the Workplace Task.
Select **Print Task** to view the workplace task report.
| title | Managing print cases |
| description | Filter workplace cases using criteria such as the Short Description, Workplace Location, or other relevant fields to generate a consolidated report.Use filter criteria to filter multiple cases and generate a consolidated report based on the filtered cases. You can set the condition based on the Short description, workplace location, or any other fields. When you run the filter and select Print filter selection, a new workplace task is created with the consolidated report as an attachment.Print a consolidated report, including child cases and associated services, by selecting one or more workplace cases. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/workplace-case-management/manage-case-print.html |
| release | brazil |
| product | Workplace Case Management |
| classification | workplace-case-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ManageWorkplace Case ManagementWorkplace Service DeliveryEmployee Service Management |