Create a scenario

task brazil Updated Sep 10, 2026 4 min read create-multi-building-scenario.md
Raw file servicenow.com

Create a scenario with a building. Add, update, or remove space allocations before publishing and deploying a scenario. Manage and update your scenarios using the Stack plan and Floor map component tabs.

Before you begin

Ensure that the following plugins are installed:

  • Indoor Mapping (for map-based administration)
  • Workplace Core
  • Workplace Central
  • Workplace Service Delivery components
  • Workplace Case Management
  • Workplace Space Management

Important: You can view spaces based on their workplace entities only for a building. You can’t create or view a scenario based on workplace entities.

Role required: sn_wsd_spcmgmt.space_planner, sn_wsd_spcmgmt.scenario_reader (read only; to view a scenario)

Procedure

  1. Navigate to one of the following locations:

    • All > Workplace Central > Workplace Central.
    • All > Scenario Planning > My Scenario Plans You can also open Workplace Central from the Employee Center. Navigate to Workspaces > Workplace Central.
  2. Select the Space Optimization icon ([Omitted image "space-optimization-icon.png"] Alt text: Space Optimization icon.).

    The Space optimization dashboard opens.

  3. Create a scenario by selecting Create a scenario from either of the following options.

Path

Action

From the Space Optimization tab

Select Create scenario.

From a scenarios list section

Select Create scenario.

From the Buildings section

  1. Select a building.
  2. On the building details tab, select Create scenario.
4. On the Scenario details form, fill in the fields.
For a description of the field values, see [Scenario details form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-central/scenario-details-form.md).
  1. Select Save scenario.

  2. Select the Refresh icon ([Omitted image "refresh-icon.png"] Alt text: Refresh to refresh the scenario.) to check if your scenario has moved to the Draft state.

Result

The new scenario is created in the Processing state and takes some time to move to the Draft state. You can’t open a scenario that is in the Processing state.

[Omitted image "wsd-scenario-creation-page.png"] Alt text: The Scenarios page showing list of scenarios.

For more information about scenario states, refer to Scenario and Building - Views, states, settings, and key features.

After a scenario moves to the Draft state, you can open the scenario and select the view options for the scenario.

  • Edit Scenario: You can only edit a scenario using this option. This option is available only when you select a scenario from the Space Optimization page. It isn’t available when you select a building from the Space Optimization page.
  • View Scenario: View scenario details (unassigned spaces, allocated spaces, and user assignment details) for a selected building, floor, or bar.

What to do next

To create a copy of an existing scenario, see Create a copy of an existing scenario.

View or edit the scenario by using the stack plan or the floor map. For more information, see Viewing or editing a scenario.

Parent Topic:Working with Space Optimization

Related topics

Viewing or editing a scenario

Review a scenario

Publish a scenario

Send a scenario for approval

Change owner of a scenario

Deploy a scenario

View scenario change details

Create a copy of an existing scenario

View or edit space allocations of a building

Work on a space assist request

Map based space administration

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