Enable favorites option for Workplace Service Portal
Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.
Before you begin
To enable the favorites option for Workplace Service Portal, verify that you have the latest versions of the following applications and plugins installed:
- Employee Center Core (sn_ex_sp)
- Employee Experience Taxonomy plugin (sn_ect)
- Employee Experience Foundation (sn_ex_emp_fd)
Role required: esc_admin or sn_wsd_core.admin
About this task
Configure the favorites option so that employees can set any workplace location as their favorite. The employees can view their favorite locations anytime by selecting the Favorites tab on the Employee Center home page. The locations that they set as their favorite are given as the first priority when they search for available locations to make a reservation.
Procedure
-
Navigate to All > Favorites > Favorite Content Configuration.
-
Verify that the following Content types are listed in the favorite Content Configuration form:
- Desks (sn_wsd_core_space)
- Rooms (sn_wsd_core_rooms)
-
Navigate to All > Service Portal > Portals.
-
In the Service portals list, perform the following actions:
-
Go to Workplace Services.
-
In the Enable favorites column, set the option to true.
-
Result
The favorites option is enabled for employees to set any workplace location as their favorite.
Parent Topic:Manage workplace safety activities
Related topics
Import your workspaces data from an Excel spreadsheet
Add a space type configuration
Configure Workplace entity and entity types
Create a workplace performer criteria
Mapping employees to their designated workspaces
Assign the workplace user role to employees
Configuring shifts for your workplace
Managing workplace shifts that you own
Managing workplace reservations for employees
Setting and tracking arrivals at the workplace
Approve employee workplace reservation requests
---
title: Enable favorites option for Workplace Service Portal
description: Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workplace-core/confgure-favourites-option-for-ws-portal-wsd.html
release: brazil
product: Workplace Core
classification: workplace-core
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Manage, Workplace Core, Workplace Service Delivery, Employee Service Management]
---
# Enable favorites option for Workplace Service Portal
Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.
## Before you begin
To enable the favorites option for Workplace Service Portal, verify that you have the latest versions of the following applications and plugins installed:
- Employee Center Core \(sn\_ex\_sp\)
- Employee Experience Taxonomy plugin \(sn\_ect\)
- Employee Experience Foundation \(sn\_ex\_emp\_fd\)
Role required: esc\_admin or sn\_wsd\_core.admin
## About this task
Configure the favorites option so that employees can set any workplace location as their favorite. The employees can view their favorite locations anytime by selecting the **Favorites** tab on the Employee Center home page. The locations that they set as their favorite are given as the first priority when they search for available locations to make a reservation.
## Procedure
1. Navigate to **All** > **Favorites** > **Favorite Content Configuration**.
2. Verify that the following Content types are listed in the favorite Content Configuration form:
- Desks \(sn\_wsd\_core\_space\)
- Rooms \(sn\_wsd\_core\_rooms\)
3. Navigate to **All** > **Service Portal** > **Portals**.
4. In the Service portals list, perform the following actions:
1. Go to **Workplace Services**.
2. In the **Enable favorites** column, set the option to **true**.
## Result
The favorites option is enabled for employees to set any workplace location as their favorite.
**Parent Topic:**[Manage workplace safety activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-core/manage-wsd-activites.md)
**Related topics**
[Import your workspaces data from an Excel spreadsheet]()
[Add a space type configuration]()
[Configure a workplace card]()
[Block a workplace location]()
[Configure Workplace entity and entity types]()
[Managing Neighborhoods]()
[Create a workplace performer criteria]()
[Mapping employees to their designated workspaces]()
[Assign the workplace user role to employees]()
[Configuring shifts for your workplace]()
[Managing workplace shifts that you own]()
[Managing workplace reservations for employees]()
[Setting and tracking arrivals at the workplace]()
[Approve employee workplace reservation requests]()
[Managing workplace tasks]()
[Workplace knowledge management]()
[QR code management]()
[Location migration]()
[View workplace service usage analytics with Usage Insights]()
| title | Enable favorites option for Workplace Service Portal |
| description | Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/workplace-core/confgure-favourites-option-for-ws-portal-wsd.html |
| release | brazil |
| product | Workplace Core |
| classification | workplace-core |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | ManageWorkplace CoreWorkplace Service DeliveryEmployee Service Management |