Workplace services on the Employee Center portal
Access workplace-related services using the Employee Center portal, a unified portal that brings all employee-related services together in one place.
Use the Employee Center portal to raise a workplace request for a department or request an available workplace service. Using the Content Taxonomy Framework, you can modify the base taxonomy, Employee, to provide your workplace services as child topics.
To enable Workplace Services menu option on the Employee Center portal, make sure that you have the following plugins and applications installed:
- Employee Center plugin (sn_ex_sp). For more information, see Employee Center plugins.
- Employee Experience Taxonomy plugin (sn_ect).
- Workplace Service Delivery (sn_wsd) suite with all the applications.
Note: Before you install the Workplace Service Delivery (sn_wsd) plugin, make sure that you have the latest Employee Center plugin.
Workplace services on Employee Center
After you install the required plugins, the Workplace Services menu option appears on the Employee Center homepage. Select it to raise workplace service requests.
The Workplace Services option shows the list of following workplace services:
- Furniture and Supplies: Request furniture or equipment for your workplace or any meeting.
- Events: Register a guest or a co-worker for a visit or for an upcoming event.
- Site safety: Raise workplace-related requests such as general reservation and shift-based reservation. View the location directory, add a shift or a task. Schedule your arrival.
- Maintenance: Raise a request to change your office setup or submit a general inquiry. Add a planned task definition.
Enabling Workplace services on the Employee Center portal
The base taxonomy, Employee, is installed when you install the Employee Experience Taxonomy plugin. Complete the following tasks to enable Workplace services on the Employee Center portal:
- Customize the taxonomy. First, copy the base taxonomy and then make the required changes.
- Create the content, such as Create a workplace service record producer or Knowledge base article.
- Associate the content to the taxonomy.
Parent Topic:Workplace Core
Related topics
Virtual Agent for Workplace Service Delivery
--- title: Workplace services on the Employee Center portal description: Access workplace-related services using the Employee Center portal, a unified portal that brings all employee-related services together in one place. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workplace-core/workplace-services-on-employee-center.html release: brazil product: Workplace Core classification: workplace-core topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Workplace Core, Workplace Core, Workplace Service Delivery, Employee Service Management] --- # Workplace services on the Employee Center portal Access workplace-related services using the Employee Center portal, a unified portal that brings all employee-related services together in one place. Use the Employee Center portal to raise a workplace request for a department or request an available workplace service. Using the Content Taxonomy Framework, you can modify the base taxonomy, Employee, to provide your workplace services as child topics. To enable **Workplace Services** menu option on the Employee Center portal, make sure that you have the following plugins and applications installed: - Employee Center plugin \(sn\_ex\_sp\). For more information, see [Employee Center plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/install-plugins.md). - Employee Experience Taxonomy plugin \(sn\_ect\). - [Workplace Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-service-delivery/workplace-service-delivery-suite-landing-page.md) \(sn\_wsd\) suite with all the applications. **Note:** Before you install the Workplace Service Delivery \(sn\_wsd\) plugin, make sure that you have the latest Employee Center plugin. ## Workplace services on Employee Center After you install the required plugins, the **Workplace Services** menu option appears on the Employee Center homepage. Select it to raise workplace service requests. The **Workplace Services** option shows the list of following workplace services: - **Furniture and Supplies**: Request furniture or equipment for your workplace or any meeting. - **Events**: Register a guest or a co-worker for a visit or for an upcoming event. - **Site safety**: Raise workplace-related requests such as general reservation and shift-based reservation. View the location directory, add a shift or a task. Schedule your arrival. - **Maintenance**: Raise a request to change your office setup or submit a general inquiry. Add a planned task definition. ## Enabling Workplace services on the Employee Center portal The base taxonomy, Employee, is installed when you install the Employee Experience Taxonomy plugin. Complete the following tasks to enable Workplace services on the Employee Center portal: - Customize the taxonomy. First, copy the base taxonomy and then make the required changes. - Create the content, such as [Create a workplace service record producer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-case-management/wsd-create-record-producer.md) or [Knowledge base article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-core/create-workplace-kb-article-wsd.md). - Associate the content to the taxonomy. **Parent Topic:**[Workplace Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-core/workplace-service-delivery-overview.md) **Related topics** [Workplace Service Portal]() [Virtual Agent for Workplace Service Delivery]() [Setting up Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/setup-emp-center.md) [Unified taxonomy for Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/config-taxonomy.md) [Create a topic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-topics-for-taxonomy.md)
| title | Workplace services on the Employee Center portal |
| description | Access workplace-related services using the Employee Center portal, a unified portal that brings all employee-related services together in one place. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/workplace-core/workplace-services-on-employee-center.html |
| release | brazil |
| product | Workplace Core |
| classification | workplace-core |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Workplace CoreWorkplace CoreWorkplace Service DeliveryEmployee Service Management |