Create credential for Microsoft Teams Communication

task brazil Updated Sep 10, 2026 1 min read create-credentials-for-microsoft-teams-connection.md
Raw file servicenow.com

Setup credentials for Microsoft Teams Communication spoke.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Connections & Credentials > Credentials.

  2. Click New.

    The system displays the message, What type of Credentials would you like to create?

  3. Select OAuth 2.0 Credentials.

  4. On the form, fill in the fields.

    Field Description
    Name Name to uniquely identify the record.
    Active Option to actively use the credential record.
    OAuth Entity Profile OAuth profile created in the application registration of the provider.
    Applies to MID Servers that can use this credential. For example, select All MID Servers.
    Order Order that the credentials are used. For example, enter 100.
    Credential alias Unlock, search and select the sn_msteams_com_spk.MSTeamsCommunicationsSpoke Connection & credential alias record.
  5. Save the form.

    Right-click the form header and click Save.

  6. To generate the OAuth token, click the Get OAuth Token related link.

Parent Topic:Connect Workplace Reservation Management with Microsoft Teams

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