Search for a campus, building and a space using AI Search

---
title: Search for a campus, building and a space using AI Search
description: The AI search capability in Workplace Service Delivery for Mobile provides AI contextual search for campuses, buildings, floors, and spaces.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workplace-service-delivery-for-mobile/ai-search-buildings-floors.html
release: brazil
product: Workplace Service Delivery for Mobile
classification: workplace-service-delivery-for-mobile
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Workplace Service Delivery for Mobile, Workplace Service Delivery, Employee Service Management]
---

# Search for a campus, building and a space using AI Search

The AI search capability in Workplace Service Delivery for Mobile provides AI contextual search for campuses, buildings, floors, and spaces.

## Before you begin

Role required: sn\_wsd\_core.workplace\_user

## About this task

Ensure that you have installed and configured AI search for Workplace Service Delivery for Mobile before searching for a campus, building, or space using AI search.

## Procedure

1.  Login to Workplace Service Delivery for Mobile mobile.

    The Welcome page appears.

2.  In the search box, search for a campus or building or a space.

    For example, search for a campus \(Demo Campus\).

3.  On selecting a campus, the campus details appear.

4.  Click **See spaces** user is directed to select a floor.

5.  Select a floor to see the spaces on the floor.\[Omitted image "AI-search-campus-buildig-spaces.png"\] Alt text:

6.  Select a space and click **Submit** to reserve the space.

7.  Click **Get Directions** for getting directions in a workplace.

    **Note:** The **Get Directions** option appears only if the workplace has a floor map and you have configured a map provider \(**Indoor Mapping** or **Mappedin**\) in the Map Properties.


## Result

AI search provides better search results based on the following.

-   Recent and popular searches: When tapping the search bar, search results are personalized and based on your recent browse history.
-   Auto-correct typos: Incorrect terminologies or words are automatically corrected while entering the search key terms.
-   Synonym handling: The search engine looks for synonyms from the search key terms and shows the search results accordingly. For example, type 'Building A', AI searches for Building A as well as all floors that belong to Building A.

**Parent Topic:**[Using Workplace Service Delivery for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-service-delivery-for-mobile/using-wsd-mobile.md)

**Previous topic:**[Using Workplace Service Delivery for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-service-delivery-for-mobile/using-wsd-mobile.md)

**Next topic:**[Make a reservation using the Now Mobile app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-service-delivery-for-mobile/make-a-reservation-on-mobile.md)