Workplace Services Kiosk

Several types of components are installed with activation of the Workplace Services Kiosk plugin, including tables, user roles, and business rules.

Configure the Reservable Module for Workplace Services Kiosk to enable employees and guests to make reservations. Employees and guests can find available spaces on the kiosk map and make reservations.

Plan and configure your Workplace Services Kiosk installation.

Create a kiosk configuration, assign a homepage, and link a kiosk device module.

Create a homepage configuration that is displayed when a user opens the kiosk device.

Create a kiosk module and module configurations to decide the flow and pages that must be displayed on a kiosk.

Customize the kiosk header by editing the CSS code of the Kiosk Header record.

Learn more about Workplace Services Kiosk to provide efficient check-in, check-out, and self-registration experience for visitors and employees.

Install the Workplace Services Kiosk application from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integrate Workplace Services Kiosk with Workplace Indoor Mapping to provide options to kiosk users to search for a space, get directions, and raise cases.

Integrate Workplace Services Kiosk with Workplace Visitor Management to create a check-in, check-out, and self-registration experience for visitors.

Integrate Workplace Services Kiosk with Workplace Service Delivery features to provide different experiences to kiosk users.

Use the Kiosk configuration form to create a kiosk device configuration.

Kiosk operators can bind the kiosk configuration to a physical device for employees and guests to make workplace reservations.

Kiosk operators can bind and unbind kiosk devices from kiosk configuration pages.

Workplace visitors and guests with kiosk viewer role can make workplace reservations. They can search and select a space on the Kiosk Map to reserve a space.

Set up a kiosk device by assigning a kiosk to a physical device.

Workplace Services Kiosk provides a seamless check-in, check-out, and self-registration experience for visitors.

Use the kiosk indoor mapping feature to search for spaces, get directions, and raise cases.

Check in as a visitor by using an invite from an employee. If visitors have an existing invite, they can check in to the kiosk using their passcode, email, phone number, or name.

Register as a visitor by providing your details such as your name, purpose of the visit, and host.

Reference topics provide additional information about the lists and forms used in Workplace Services Kiosk.

Workplace Services Kiosk provides a seamless check-in experience for visitors.

Find the cause and related information of kiosk errors in the system logs.