Create a KPI Configuration

task brazil Updated Oct 22, 2026 1 min read create-kpi-configuration.md
Raw file servicenow.com

Create a key performance indicator (KPI) that aggregates values from the Space table for use in the Space Planning module.

Before you begin

Role required: sn_wsd_spcmgmt.admin

Procedure

  1. Navigate to All > Workplace Space Management > Administration > KPI Configuration.

  2. On the KPI Configurations list, select New.

  3. On the KPI Configuration form, fill in the fields.

    For a description of the field values, see KPI Configuration form.

    If you set Type to SUM, AVG, or COUNT DISTINCT, you must also select a Computation field. You can't save two KPI configurations that have the same Type and Computation field.

  4. Select Submit.

    The KPI Configuration record is saved and added to the KPI Configurations list.

Result

A KPI Configuration record is created on the KPI Configuration [sn_wsd_spcmgmt_kpi_configuration] table. Active KPIs are evaluated against the Space [sn_wsd_core_space] table and the calculated values appear in the Space Planning workspace.

For more information about the Space Planning workspace, see Space Planning.

The KPI appears on the details panel of the Space Planning workspace, in the order that you set in the Order field. For the KPIs that are installed by default, see https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-space-management/default-kpis-installed-with-workplace-space-mgmt.md. To change, deactivate, or delete a KPI, see https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-space-management/edit-kpi-configuration.md.

https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-space-management/edit-kpi-configuration.md

Parent Topic:https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-space-management/configurable-kpis-space-planning.md

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