Assign visitor policy to a workplace location

task brazil Updated Sep 10, 2026 1 min read assign-visitor-policy-to-workplace-location.md
Raw file servicenow.com

Add one or more workplace location to a visitor policy. Visitors who are registered to arrive at that locations will receive an email notification in prior to accept the policy.

Before you begin

Warning: This topic is only applicable for Workplace Visitor Management version 1.19 or earlier.

In Workplace Visitor Management version 2.0.0 or later, you must create a visit requirement and attach the policy in the Acknowledgment tab. For more information, see Configure visit requirements.

Role required: sn_wsd_visitor.admin

About this task

You can also assign visitor policy by selecting the workplace location in Building. Select the building and make sure that the Visitor policy view option is enabled. Select Edit and assign the policy.

Procedure

  1. Navigate to All > Workplace Visitor Management > Administration > Visitor Policies.

  2. Select the visitor policy to which you want add the workplace location.

  3. In the Locations related list, select Edit.

  4. On the Edit Members form, select the workplace location from the Collection column, then move it to the Locations List column by using the add-remove icon ([Omitted image "add-remove-icon.png"] Alt text: Add-remove arrows.).

  5. Select Save.

  6. In the Locations related list, apply the policy to internal or external visitors and configure whether the policies require signatures.

    1. Select the preview option for the record that you want to edit.

    2. On the preview window for the location policy, select Open Record.

    3. On the Location Policy form, fill in the fields.

      For a description of the field values, see Location Policy form.

Result

The visitor policy is assigned to the selected workplace location.

Parent Topic:Create a visitor policy

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