Import an existing building - Mappedin
Follow these steps to import an existing building for a Mappedin map.
Before you begin
Important:
The Mappedin integration is not available for new customers. Existing customers can upgrade to Mappedin version 1.11.0.
Role required: sn_wsd_mappedin.admin
Procedure
-
Create external IDs for the buildings you want to import.
For instructions, see Use external IDs to match spaces between Workplace Service Delivery for Mappedin.
-
Click Yes in the confirm dialog box.
An email arrives with links to the buildings, floors, and space lists in a specific view. The list layout in the email has columns relevant to Mappedin.
-
Export the records in a spreadsheet and send to Mappedin with the floor plans.
Mappedin creates floor plans with the external IDs.
-
Navigate to Workplace Core > Space Administration > Buildings.
-
Select the building and click the Update this building's Mappedin import related link.
-
From the Select a venue to import list, select the venue.
-
Select Update.
Parent Topic:Convert Mappedin data to Workplace Space Mapping data
---
title: Import an existing building - Mappedin
description: Follow these steps to import an existing building for a Mappedin map.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/wsm-mappedin-import-existing-bldg.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Convert Mappedin data to Workplace Space Mapping data, Configure Mappedin, Configure, Workplace Space Mapping, Workplace Service Delivery, Employee Service Management]
---
# Import an existing building - Mappedin
Follow these steps to import an existing building for a Mappedin map.
## Before you begin
**Important:**
The Mappedin integration is not available for new customers. Existing customers can upgrade to Mappedin version 1.11.0.
Role required: sn\_wsd\_mappedin.admin
## Procedure
1. Create external IDs for the buildings you want to import.
For instructions, see [Use external IDs to match spaces between Workplace Service Delivery for Mappedin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/wsm-mappedin-ext-ids.md).
2. Click **Yes** in the confirm dialog box.
An email arrives with links to the buildings, floors, and space lists in a specific view. The list layout in the email has columns relevant to Mappedin.
3. Export the records in a spreadsheet and send to Mappedin with the floor plans.
Mappedin creates floor plans with the external IDs.
4. Navigate to **Workplace Core** > **Space Administration** > **Buildings**.
5. Select the building and click the **Update this building's Mappedin import** related link.
6. From the **Select a venue to import** list, select the venue.
7. Select **Update**.
**Parent Topic:**[Convert Mappedin data to Workplace Space Mapping data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/wsm-mappedin-type-table.md)
| title | Import an existing building - Mappedin |
| description | Follow these steps to import an existing building for a Mappedin map. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/wsm-mappedin-import-existing-bldg.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Convert Mappedin data to Workplace Space Mapping dataConfigure MappedinConfigureWorkplace Space MappingWorkplace Service DeliveryEmployee Service Management |