Activate the document intelligence for utility invoices skill

task brazil Updated Sep 10, 2026 1 min read activate-the-document-intelligence-for-utility-invoices-skill.md

Activate and then configure document intelligence for utility invoices skill from Now Assist to automate the extraction of metrics data from utility invoices. Once activated, map the extracted data to the correct metric definitions and entities.

Before you begin

Role required: sn_nowassist_admin.nsa_admin

Procedure

Navigate to All > Admin Center > AI admin console.
On the Now Assist Skills tab, under the Technology workflow group, select Risk and Sustainability.
On the Now Assist skills for Risk & Sustainability page, select Activate skill under the Document Intelligence for Utility Invoices skill.
A predefined usecase is available in the Usecase overview tab, select Save and continue to proceed.

You can use an extraction use case to define the data you must extract from a document.
In the Review and activate tab, view the details of the skill, select Done.

Result

The document intelligence for utility invoices skill is active and is available to be used in the Operational Sustainability Workspace.

Setup metric definition and entity-mapping records
Configure your environment so that values extracted using the Document Intelligence for Utility Invoices skill are mapped to the correct Environmental, Social, and Governance metrics and entities. This eliminates manual data entry and improves accuracy.

Parent Topic:Configure ServiceNow Otto for Operational Sustainability (formerly ESG)

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---
title: Activate the document intelligence for utility invoices skill
description: Activate and then configure document intelligence for utility invoices skill from Now Assist to automate the extraction of metrics data from utility invoices. Once activated, map the extracted data to the correct metric definitions and entities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/environmental-social-governance/activate-the-document-intelligence-for-utility-invoices-skill.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Now Assist, Use, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Activate the document intelligence for utility invoices skill

## Before you begin

Role required: sn\_nowassist\_admin.nsa\_admin

## Procedure

1. Navigate to **All** &gt; **Admin Center** &gt; **AI admin console**.

2. On the **Now Assist Skills** tab, under the **Technology** workflow group, select **Risk and Sustainability**.

3. On the Now Assist skills for Risk &amp; Sustainability page, select **Activate skill** under the **Document Intelligence for Utility Invoices** skill.

4. A predefined usecase is available in the **Usecase overview** tab, select **Save and continue** to proceed.

You can use an extraction use case to define the data you must extract from a document.

5. In the **Review and activate** tab, view the details of the skill, select **Done**.

## Result

The document intelligence for utility invoices skill is active and is available to be used in the Operational Sustainability Workspace.

- **[Setup metric definition and entity-mapping records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/environmental-social-governance/setup-metric-definition-and-entity-mapping-records.md)**
Configure your environment so that values extracted using the Document Intelligence for Utility Invoices skill are mapped to the correct Environmental, Social, and Governance metrics and entities. This eliminates manual data entry and improves accuracy.

**Parent Topic:**[Configure ServiceNow Otto for Operational Sustainability \(formerly ESG\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/environmental-social-governance/configure-now-assist-for-esg.md)