Override metric data task response
task brazil Updated Sep 10, 2026 1 min read override-mdt-response.md
As a metrics administrator, if the response provided for a quantitative or qualitative metric must be modified, you can edit the data and provide a justification for the modification.
Before you begin
Role required: admin
Procedure
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Navigate to All > Operational Sustainability Management > Operational Sustainability Workspace > Metrics > Metric data tasks.
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Open the task for which you want to edit the data.
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Under the Metric input section, select the Override Response option.
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In the Overridden response field, provide the new response.
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In the Justification field, provide a justification for overriding the previous data.
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In the Additional comments field, provide any additional comments that you have.
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Select Save.
Parent Topic:Using GRC: Metrics to provide data
40 lines · 1.6 KB
--- title: Override metric data task response description: As a metrics administrator, if the response provided for a quantitative or qualitative metric must be modified, you can edit the data and provide a justification for the modification. locale: en-US canonical_url: https://www.servicenow.com/docs/r/environmental-social-governance/override-mdt-response.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Using GRC: Metrics to provide data, GRC: Metrics, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)] --- # Override metric data task response As a metrics administrator, if the response provided for a quantitative or qualitative metric must be modified, you can edit the data and provide a justification for the modification. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **Operational Sustainability Management** > **Operational Sustainability Workspace** > **Metrics** > **Metric data tasks**. 2. Open the task for which you want to edit the data. 3. Under the Metric input section, select the **Override Response** option. 4. In the **Overridden response** field, provide the new response. 5. In the **Justification** field, provide a justification for overriding the previous data. 6. In the **Additional comments** field, provide any additional comments that you have. 7. Select **Save**. **Parent Topic:**[Using GRC: Metrics to provide data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/environmental-social-governance/using-grc-metrics.md)
| title | Override metric data task response |
| description | As a metrics administrator, if the response provided for a quantitative or qualitative metric must be modified, you can edit the data and provide a justification for the modification. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/environmental-social-governance/override-mdt-response.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | {"Using GRC":"Metrics to provide data"}{"GRC":"Metrics"}Operational Sustainability Management \(formerly EnvironmentalSocialand Governance\) |