Update an entity class

task brazil Updated Sep 10, 2026 1 min read update-entity-class.md
Raw file servicenow.com

Update an existing entity class that is associated with an entity. Entity classes are used to add the conceptual information about an entity or tag the entity.

Before you begin

Role required: (per product)

  • In Operational Sustainability Management: sn_esg.program_manager
  • In GRC: Metrics: sn_grc_metric.manager
  • In Risk Management: sn_risk_workspace.IT_risk_manager and sn_risk_workspace.operational_risk_manager

Procedure

  1. Navigate to All > Operational Sustainability Management > Operational Sustainability Workspace > Scoping > Entity classes.

  2. Select an entity class.

  3. On the form, update the fields as necessary.

    Field Description
    Tabs
    Details tab Information on the entity. See Create an entity class for more information.
    Related lists
    Entities Details of the entity, such as name, owned by, and compliance score percentage. To add a new entity, click New.
    Child classes Details of the child classes for the selected parent entity class. To add a new child entity class for the parent entity class, click New.
  4. To save the entity class, click Save.

  5. To visually explore the relationship between the upstream entities, downstream entities, entity, and entity type that is associated with the entity class, click 360° view.

Parent Topic:Manage entities in Operational Sustainability Management (formerly ESG Management)

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