Advanced appointment booking components
The roles, properties, and tables for the advanced appointment booking feature.
This plugin activates the following plugins if they aren't already installed:
- Appointment Booking (com.snc.appointment_booking)
- Resource Matching Engine (com.snc.matching_rule)
Tables
Appointment booking adds the following tables.
|
Table |
Description |
|---|---|
|
Appointment Window Configuration[sn_apptmnt_booking_window_config] |
Store configuration setting for appointment windows. |
|
Appointment Window[sn_apptmnt_booking_config] |
Defines appointment windows for bookings. |
|
Bookable Window[sn_apptmnt_booking_bookable_window] |
Represents specific time slots available for booking. |
|
Service Configuration Mapping[sn_apptmnt_booking_config_mapping] |
Configuration to map available services to territories or any conditions. |
|
Appointment Schedule[sn_apptmnt_booking_schedule] |
Mapping the service configuration to appointment slots. |
|
Appointment Schedule Override[sn_apptmnt_booking_schedule_override] |
Stores override schedule changes. |
--- title: Advanced appointment booking components description: The roles, properties, and tables for the advanced appointment booking feature. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/adv-appt-booking-components.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Appointment booking components, Components installed with additional plugins, Reference, Field Service Management] --- # Advanced appointment booking components The roles, properties, and tables for the advanced appointment booking feature. This plugin activates the following plugins if they aren't already installed: - Appointment Booking \(com.snc.appointment\_booking\) - Resource Matching Engine \(com.snc.matching\_rule\) ## Tables Appointment booking adds the following tables. <table id="table_crw_gwj_jbb"><thead><tr><th> Table </th><th> Description </th></tr></thead><tbody><tr><td> Appointment Window Configuration\[sn\_apptmnt\_booking\_window\_config\] </td><td> Store configuration setting for appointment windows. </td></tr><tr><td> Appointment Window\[sn\_apptmnt\_booking\_config\] </td><td> Defines appointment windows for bookings. </td></tr><tr><td> Bookable Window\[sn\_apptmnt\_booking\_bookable\_window\] </td><td> Represents specific time slots available for booking. </td></tr><tr><td> Service Configuration Mapping\[sn\_apptmnt\_booking\_config\_mapping\] </td><td> Configuration to map available services to territories or any conditions. </td></tr><tr><td> Appointment Schedule\[sn\_apptmnt\_booking\_schedule\] </td><td> Mapping the service configuration to appointment slots. </td></tr><tr><td> Appointment Schedule Override\[sn\_apptmnt\_booking\_schedule\_override\] </td><td> Stores override schedule changes. </td></tr></tbody> </table>**Parent Topic:**[Appointment booking components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/appointment-booking-components.md)
| title | Advanced appointment booking components |
| description | The roles, properties, and tables for the advanced appointment booking feature. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/adv-appt-booking-components.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Appointment booking componentsComponents installed with additional pluginsReferenceField Service Management |