Advanced appointment booking components

reference brazil Updated Sep 10, 2026 1 min read adv-appt-booking-components.md
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The roles, properties, and tables for the advanced appointment booking feature.

This plugin activates the following plugins if they aren't already installed:

  • Appointment Booking (com.snc.appointment_booking)
  • Resource Matching Engine (com.snc.matching_rule)

Tables

Appointment booking adds the following tables.

Table

Description

Appointment Window Configuration[sn_apptmnt_booking_window_config]

Store configuration setting for appointment windows.

Appointment Window​[sn_apptmnt_booking_config]

Defines appointment windows for bookings.

Bookable Window​[sn_apptmnt_booking_bookable_window]

Represents specific time slots available for booking.

Service Configuration Mapping​[sn_apptmnt_booking_config_mapping]

Configuration to map available services to territories or any conditions.​

Appointment Schedule​[sn_apptmnt_booking_schedule]

Mapping the service configuration to appointment slots​.

Appointment Schedule Override​[sn_apptmnt_booking_schedule_override]

Stores override schedule changes. ​

**Parent Topic:**[Appointment booking components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/appointment-booking-components.md)
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