Configure sort options for task panel
task brazil Updated Sep 10, 2026 1 min read configure-sort-options-for-tasks.md
Configure options for dispatchers to sort work order tasks in Dispatcher Workspace.
Before you begin
Role required: wm_admin, admin
About this task
By default, dispatchers can sort tasks based on only the following options:
- Scheduled Start Date - Earliest
- Scheduled Start Date - Latest
- Priority - Highest
- Window End - Earliest
- Window End - Latest
- Window Start - Earliest
- Window Start - Latest
Procedure
-
Navigate to Field Service > Dispatcher Workspace Configuration > Task Panel Sorting.
-
Select New.
-
On the form, fill in the fields.
Name Description Name Unique name for the sort option. Display Name Labels for the fields that appear as the sort option in Dispatcher Workspace. Table Table that contains the fields that are used to sort the list of work order tasks. This field is automatically set to the wm_task table. Field Field used for sorting the list of tasks. Active Option for displaying the field for sorting tasks in Dispatcher Workspace. Sort order Sort order for the sort field labels. The default value is ascending. To use a descending order, select z-a. Order The display order of the sort options in Dispatcher Workspace. Sort options that have a lower order number appear higher in the order. -
Select Submit.
[Omitted image "task-panel-sort.png"] Alt text: sort option configuration form
56 lines · 1.9 KB
---
title: Configure sort options for task panel
description: Configure options for dispatchers to sort work order tasks in Dispatcher Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/configure-sort-options-for-tasks.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Dispatcher Workspace, CSM/FSM Configurable Workspace, Configure, Field Service Management]
---
# Configure sort options for task panel
Configure options for dispatchers to sort work order tasks in Dispatcher Workspace.
## Before you begin
Role required: wm\_admin, admin
## About this task
By default, dispatchers can sort tasks based on only the following options:
- Scheduled Start Date - Earliest
- Scheduled Start Date - Latest
- Priority - Highest
- Window End - Earliest
- Window End - Latest
- Window Start - Earliest
- Window Start - Latest
## Procedure
1. Navigate to **Field Service** > **Dispatcher Workspace Configuration** > **Task Panel Sorting**.
2. Select **New**.
3. On the form, fill in the fields.
|Name|Description|
|----|-----------|
|Name|Unique name for the sort option.|
|Display Name|Labels for the fields that appear as the sort option in Dispatcher Workspace.|
|Table|Table that contains the fields that are used to sort the list of work order tasks. This field is automatically set to the wm\_task table.|
|Field|Field used for sorting the list of tasks.|
|Active|Option for displaying the field for sorting tasks in Dispatcher Workspace.|
|Sort order|Sort order for the sort field labels. The default value is ascending. To use a descending order, select **z-a**.|
|Order|The display order of the sort options in Dispatcher Workspace. Sort options that have a lower order number appear higher in the order.|
4. Select **Submit**.
\[Omitted image "task-panel-sort.png"\] Alt text: sort option configuration form
| title | Configure sort options for task panel |
| description | Configure options for dispatchers to sort work order tasks in Dispatcher Workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/configure-sort-options-for-tasks.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Dispatcher WorkspaceCSM/FSM Configurable WorkspaceConfigureField Service Management |