Configuring Workforce reports and analytics

---
title: Configuring Workforce reports and analytics
description: Configuring workforce reports and analytics involves setting up systems and processes to collect, analyze, and interpret data related to workforce performance and productivity.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/configuring-workforce-reports-and-analytics.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [FSM reports and analytics, Configure, Field Service Management]
---

# Configuring Workforce reports and analytics

Configuring workforce reports and analytics involves setting up systems and processes to collect, analyze, and interpret data related to workforce performance and productivity.

You can define key metrics, implement data collection methods, and utilize analytics tools to generate meaningful insights. By configuring workforce reports and analytics, businesses can gain valuable information to optimize workforce management, identify areas for improvement, and make data-driven decisions to enhance overall operational efficiency.