Create a work order from a change request in the CRM Workspace
task brazil Updated Sep 10, 2026 1 min read create-wo-from-chng-config-wrkspc.md
Create a work order directly from the change request using the CRM Workspace.
Before you begin
Roles required: itil, wm_admin, and sn_change_write
About this task
A change request can accommodate only one work order at a time. You can create another work order for a change request only if an existing work order is canceled.
Procedure
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Log in to the CRM Workspace.
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Click the List icon ([Omitted image "list-icon-black.png"] Alt text: List icon.).
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In the Lists panel, navigate to Change > All
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Open the change request for which you want to create a work order.
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Click Create Work Order.
Result
A work order is created successfully.
44 lines · 1.4 KB
--- title: Create a work order from a change request in the CRM Workspace description: Create a work order directly from the change request using the CRM Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/field-service-integrations/create-wo-from-chng-config-wrkspc.html release: brazil product: Field Service Integrations classification: field-service-integrations topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Integration with Change Management, Integrating Field Service Management with other applications, Configure, Field Service Management] --- # Create a work order from a change request in the CRM Workspace Create a work order directly from the change request using the CRM Workspace. ## Before you begin Roles required: itil, wm\_admin, and sn\_change\_write ## About this task A change request can accommodate only one work order at a time. You can create another work order for a change request only if an existing work order is canceled. ## Procedure 1. Log in to the CRM Workspace. 2. Click the **List** icon \(\[Omitted image "list-icon-black.png"\] Alt text: List icon.\). 3. In the Lists panel, navigate to **Change** > **All** 4. Open the change request for which you want to create a work order. 5. Click **Create Work Order**. ## Result A work order is created successfully.
| title | Create a work order from a change request in the CRM Workspace |
| description | Create a work order directly from the change request using the CRM Workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/field-service-integrations/create-wo-from-chng-config-wrkspc.html |
| release | brazil |
| product | Field Service Integrations |
| classification | field-service-integrations |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integration with Change ManagementIntegrating Field Service Management with other applicationsConfigureField Service Management |