Add events to the team calendar
Create a meeting, training, time-off request, personal, or an ad hoc work event from the team calendar.
Before you begin
Role required: sn_shift_planning.admin
About this task
You can create custom event types and add or remove fields. For more information, see Create event types to display on the team calendar with Workforce Optimization for Field Service.
Procedure
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Navigate to All > Workspaces > Manager Workspace.
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Click the Schedule icon ([Omitted image "schedule-new.png"] Alt text: Schedule icon.).
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Click the Team Calendar tab.
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Click +New.
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Create an event.
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To |
Do this |
|---|---|
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Create a meeting, training, or time-off request. |
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Create a work shift |
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---
title: Add events to the team calendar
description: Create a meeting, training, time-off request, personal, or an ad hoc work event from the team calendar.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/field-service-manager-workforce/add-event-to-calendar-wfo-fsm.html
release: brazil
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Scheduling, Workforce Optimization, Managing workforce, Use, Field Service Management]
---
# Add events to the team calendar
Create a meeting, training, time-off request, personal, or an ad hoc work event from the team calendar.
## Before you begin
Role required: sn\_shift\_planning.admin
## About this task
You can create custom event types and add or remove fields. For more information, see [Create event types to display on the team calendar with Workforce Optimization for Field Service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/workforce-optimization-for-field-service/create-evet-types-wfo-fsm.md).
## Procedure
1. Navigate to **All** > **Workspaces** > **Manager Workspace**.
2. Click the Schedule icon \(\[Omitted image "schedule-new.png"\] Alt text: Schedule icon.\).
3. Click the **Team Calendar** tab.
4. Click **+New**.
5. Create an event.
<table id="choicetable_yff_2rw_1nb"><thead><tr><th align="left" id="d61589e122">
To
</th><th align="left" id="d61589e125">
Do this
</th></tr></thead><tbody><tr><td id="d61589e131">
**Create a meeting, training, or time-off request.**
</td><td>
1. Determine the type of event you are creating.
- To schedule a meeting, select **Meeting**.
- To create a training event, select **Training**.
- To create a time-off request, select **Time-off**.
2. Fill in the event form.
1. In the **Title** field, enter a name for the meeting.
2. Add the required names for the event:
- For a meeting, in the **Attendees** field, enter the names of the meeting attendees.
- For training, enter the names of the agents to be trained in the **Trainees** field.
- For a time-off request, enter the names of the agents in the **Agents** field.
In the **Attendees** field, start typing the name of each of the attendees for the meeting and select the name.
3. In the **Start date** field, click the calendar icon and select the date you want to start the meeting and click **OK**.
4. In the **End date** field, click the calendar icon and select the date you want to end the meeting and click **OK**.
5. If the meeting spans for the whole day, click the **All Day** slider.
6. In the **Description** field, enter a description for the meeting.
</td></tr><tr><td id="d61589e237">
**Create a work shift**
</td><td>
1. Click **Work**.
2. In the **Agents** field, start typing the name of each agent to be assigned to the work shift and select the name.
3. In the **Start date** field, click the calendar icon, select the date you want to start the work shift, and click **OK**.
4. In the **End date** field, click the calendar icon, select the date you want to end the work shift, and click **OK**.
5. Click the **Select Shift** field and select a shift.
</td></tr></tbody>
</table>6. Click **Save**.
| title | Add events to the team calendar |
| description | Create a meeting, training, time-off request, personal, or an ad hoc work event from the team calendar. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/field-service-manager-workforce/add-event-to-calendar-wfo-fsm.html |
| release | brazil |
| product | Field Service Manager Workforce |
| classification | field-service-manager-workforce |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | SchedulingWorkforce OptimizationManaging workforceUseField Service Management |