Edit or delete a break from the CSP in Workforce

task brazil Updated Sep 10, 2026 1 min read edit-break-csp-workforce.md
Raw file servicenow.com

Edit or delete a break from the contextual side panel in Workforce so you don't have to navigate out of the calendar.

Before you begin

Role required: wm_manager.

Procedure

  1. Navigate to Workspaces > Manager Workspace.

  2. Select Workforce.

  3. Select the break that you want to edit.

  4. Select the Overflow actions icon in the CSP.

  5. Choose from the following.

Option

Description

Edit break

Change the details of the break.1. Select Edit Event. 2. Change the start time or the duration, or both. 3. Select Save.

Delete break

Remove the break.1. Select Delete Event. 2. Select Delete.

Keywords edit breakdelete breakcontextual side panelCSPManager Workforce
Search documentation
Search document titles and file paths on the brazil branch