Configure an appointment booking record producer
Configure an appointment booking record producer and enable the appointment booking variable set to display the correct fields in that record producer.
Before you begin
Enable the appointment booking variable set to display the appointment selection widget on the record producer.
Role required: catalog_admin
About this task
A record producer is a specific type of catalog item that creates task-based records, such as appointment records, from the service catalog. Appointment booking supports both work order and task extended tables. You can use record producers to create the required task records before creating any appointment record. For more information, see Record Producer.
The variable set sn_appointment_variable_set adds Calendar component to the catalog and record producer.
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Record Producers.
-
Click the desired record producer.
-
In the Variable Sets related list, click Edit.
-
Select sn_appointment_variable_set and move it to the Variable Sets list.
-
Click Save.
--- title: Configure an appointment booking record producer description: Configure an appointment booking record producer and enable the appointment booking variable set to display the correct fields in that record producer. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/field-service-scheduling/appt-booking-config-record-producer.html release: brazil product: Field Service Scheduling classification: field-service-scheduling topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure Appointment Booking, Configuring Appointment Booking, Additional scheduling configuration options, Setting up a Field Service scheduling method, Configure, Field Service Management] --- # Configure an appointment booking record producer Configure an appointment booking record producer and enable the appointment booking variable set to display the correct fields in that record producer. ## Before you begin Enable the appointment booking variable set to display the appointment selection widget on the record producer. Role required: catalog\_admin ## About this task A record producer is a specific type of catalog item that creates task-based records, such as appointment records, from the service catalog. Appointment booking supports both work order and task extended tables. You can use record producers to create the required task records before creating any appointment record. For more information, see [Record Producer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/c_RecordProducer.md). The variable set **sn\_appointment\_variable\_set** adds Calendar component to the catalog and record producer. ## Procedure 1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Record Producers**. 2. Click the desired record producer. 3. In the **Variable Sets** related list, click **Edit**. 4. Select **sn\_appointment\_variable\_set** and move it to the Variable Sets list. 5. Click **Save**.
| title | Configure an appointment booking record producer |
| description | Configure an appointment booking record producer and enable the appointment booking variable set to display the correct fields in that record producer. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/field-service-scheduling/appt-booking-config-record-producer.html |
| release | brazil |
| product | Field Service Scheduling |
| classification | field-service-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Appointment BookingConfiguring Appointment BookingAdditional scheduling configuration optionsSetting up a Field Service scheduling methodConfigureField Service Management |