Change the time zone in Dispatcher Workspace
You can change the time zone that shows on the calendar or hybrid view in Dispatcher Workspace to move between the time zones that agents are working in.
About this task
When you change the time zone the agent card shows the difference in hours between the time zone you select and the agent’s time zone.
Before you begin
Role required: wm_dispatcher
You must have more than one time zone configured. For more information, see the Calendar section in Enable Dispatcher Workspace settings.
Procedure
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Navigate to All > Field Service > Dispatching > Dispatcher Workspace.
-
Select Dispatcher Workspace.
-
Select the Calendar, or Hybrid view.
-
Select the time zone drop-down list.
[Omitted image "timezone-dropdown.png"] Alt text: dispatcher workspace timezone drop-down
-
Select a time zone.
Result
The time zone that you selected shows in Dispatcher Workspace.
---
title: Change the time zone in Dispatcher Workspace
description: You can change the time zone that shows on the calendar or hybrid view in Dispatcher Workspace to move between the time zones that agents are working in.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/field-service-scheduling/change-timezone-calendar.html
release: brazil
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Time zones, Using Dispatcher Workspace, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management]
---
# Change the time zone in Dispatcher Workspace
You can change the time zone that shows on the calendar or hybrid view in Dispatcher Workspace to move between the time zones that agents are working in.
## About this task
When you change the time zone the agent card shows the difference in hours between the time zone you select and the agent’s time zone.
## Before you begin
Role required: wm\_dispatcher
You must have more than one time zone configured. For more information, see the Calendar section in [Enable Dispatcher Workspace settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/dispatcher-wrkspc-settings.md).
## Procedure
1. Navigate to **All** > **Field Service** > **Dispatching** > **Dispatcher Workspace**.
2. Select Dispatcher Workspace.
3. Select the **Calendar**, or **Hybrid** view.
4. Select the time zone drop-down list.
\[Omitted image "timezone-dropdown.png"\] Alt text: dispatcher workspace timezone drop-down
5. Select a time zone.
## Result
The time zone that you selected shows in Dispatcher Workspace.
| title | Change the time zone in Dispatcher Workspace |
| description | You can change the time zone that shows on the calendar or hybrid view in Dispatcher Workspace to move between the time zones that agents are working in. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/field-service-scheduling/change-timezone-calendar.html |
| release | brazil |
| product | Field Service Scheduling |
| classification | field-service-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Time zonesUsing Dispatcher WorkspaceAssigning tasks from Dispatcher WorkspaceScheduling and dispatchingUseField Service Management |