Check a break in Dispatcher Workspace

task brazil Updated Sep 10, 2026 1 min read check-break-dispatcher.md
Raw file servicenow.com

Check whether a break on a work order task has been taken or is still planned, without leaving Dispatcher Workspace.

Before you begin

Role required: wm_dispatcher

Procedure

  1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.

  2. Select Dispatcher Workspace.

  3. Select the work order task that shows the break icon.

  4. In the contextual side panel, view the break's status.

    Status Description
    Planned The break hasn't been taken yet.
    Taken The break has already been taken.
Keywords check breakbreak statusembedded breakDispatcher Workspace
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