Limit the Dispatcher Workspace map display to tasks or agents

task brazil Updated Sep 10, 2026 1 min read dispatcher-map-filter.md
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Reduce the number of pins displayed on the map in Dispatcher Workspace by displaying either tasks or agents.

Before you begin

Role required: wm_dispatcher

Procedure

  1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.

  2. Select Dispatcher workspace.

  3. Select Schedule (the default view name) and choose the main display from the drop-down list.

    • Show only the map by selecting Map.
    • Show both the map and the schedule by selecting Hybrid.
    • Show the schedule by selecting Schedule.
  4. Select Map Filter and select whether only agents or only tasks appear in the dispatch map.

    • To display only agents, select Agents.
    • To display only tasks, select Tasks.
  5. Display both agents and tasks on the map again by selecting the Refresh icon ([Omitted image "refresh-icon.png"] Alt text: Refresh icon).

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