Search for tasks that need a crew on Dispatcher Workspace

task brazil Updated Sep 10, 2026 1 min read search-crew-task.md
Raw file servicenow.com

Search for work order tasks that require a crew in the Dispatcher Workspace task panel.

Before you begin

Role required: wm_dispatcher

About this task

You can filter and sort work order tasks based on the Crew Tasks filter configured by the administrator.

Procedure

  1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.

  2. Select Dispatcher Workspace.

  3. In the tasks panel, select Crew Tasks from the list.

Result

All tasks that require a crew and are in the Pending Dispatch state are displayed in the task panel.

Search documentation
Search document titles and file paths on the brazil branch