Configure UI actions in the Now Mobile Agent application

task brazil Updated Sep 10, 2026 1 min read configure-ui-actions-mobile.md
Raw file servicenow.com

Enable or disable the desired UI actions on the mobile device to minimize the load on the mobile resources.

Before you begin

Role required: admin

Procedure

  1. In the desktop application navigator, enter sys_sg_button_instance.list and press **Enter**.

  2. Set the filter condition on the Function Instances form to [Application] [is] [Field Service Mobile].

  3. Right-click the Function field and select Group.

  4. Set the Active field to false for the buttons you want to disable in the Field Service mobile interface.

Search documentation
Search document titles and file paths on the brazil branch