Field Service Work Configurations components

reference brazil Updated Sep 10, 2026 1 min read work-configuration-components.md
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Several type of components like tables, business rules, and script includes are installed for Work Configurations.

Install the Field Service Work Configurations (com.snc.fsm_work_types) to activate Field Service Work Configurations. For more information see Configuring Field Service Work Configurations.

Tables

Field Service Work Configurations add the following table.

Table

Description

Work Configuration[wm_work_configuration]

Stores details about work configurations.

## Business rules

Field Service Work Configurations adds the following business rules.

Business rules

Table

Description

Block update/delete for default config

Work Configuration[wm_work_configuration]

Prevents updating or deleting the default work configuration.

PostProcessWmConfigCreation

Work Configuration[wm_work_configuration]

Handles the post processing of the work configuration.

SNCSM Cache Update With SMConfig Prop Up

SM Configuration [sm_config]

Updates cache when SM Configuration (sm_config) table is updated.

SNCSM Cache Update With SMConfig Update

Work Configuration [wm_work_configuration]

Updates the cache when the work configuration SMConfig is updated.

Sync interceptor

Work Configuration[wm_work_configuration]

Handles interceptors based on Work Configuration [wm_work_configuration]

table.

Validate

Work Type Category [wm_work_type_category]

Validates Work Type category table.

Validate

Work Configuration[wm_work_configuration]

Validates Work Configuration table.

## Script includes

Field Service Work Configurations adds the following script includes.

Script includes Description
WorkConfigurationDao DAO file that contains queries to handle database operations on Work Configuration (wm_work_configuration) table.
WorkConfigurationHelper Helper class that fetches the details of the SMConfiguration.
WorkConfigurationImpl Implements the global.WorkConfigurationExtensionPoint extension point.
WorkConfigUtil Utility functions for Work Configurations.
WorkConfigValidationsOOB Implements extension point sn_fsm_wt.WorkConfigValidationExtPoint. This extension point validates insertions or updates made to the tables Work Configuration (wm_work_configuration) and Work Type Category (wm_work_type_category).

Parent Topic:Components installed with additional plugins for Field Service Management

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