Cancel events using the planning calendar

task brazil Updated Sep 10, 2026 1 min read cancel-so-planning-calendar.md

Raw file servicenow.com

Cancel a schedule occurrence and the work order events of its associated work plans through the planning calendar.

Before you begin

Role required: sn_fsm_planned_wm.planned_work_admin

Procedure

Navigate to All > Field Service Management > Planned Work Management > Workspace
Select the Planning calendar icon ([Omitted image "show-schedule-new.png"] Alt text: Planning calendar icon).
On the calendar, select the Show settings icon ([Omitted image "IconPersonalizeList.png"] Alt text: gear icon).
In the Settings pane, fill in the fields.
|Field|Description| |-----|-----------| |Group by|Criteria used to organize assets, install base, configuration items (CIs), and locations into groups. The available values are Plan, Product model, Location, or None.| |Records per group|The number of events to display per group on the calendar display| |Calendar events to show|The type of event to be displayed on the calendar, either schedule occurrences or work orders.|
Select Apply.
Cancel the event.

Action	Steps
Cancel the schedule occurrence	On the calendar, right-click the schedule occurrence event that you want to cancel, and then select Cancel schedule occurrence.
Cancel work order for the schedule occurrence	On the calendar, right-click the schedule occurrence event, and then select Cancel work orders.
Cancel work order	Note: To display work order events, Work order must be selected in the Calendar event to show option in the Settings pane. On the calendar, right-click the work order event, and then select Cancel work order.

Action

Steps

Cancel the schedule occurrence

On the calendar, right-click the schedule occurrence event that you want to cancel, and then select Cancel schedule occurrence.

Cancel work order for the schedule occurrence

On the calendar, right-click the schedule occurrence event, and then select Cancel work orders.

Cancel work order

Note: To display work order events, Work order must be selected in the Calendar event to show option in the Settings pane.

On the calendar, right-click the work order event, and then select Cancel work order.

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---
title: Cancel events using the planning calendar
description: Cancel a schedule occurrence and the work order events of its associated work plans through the planning calendar.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/cancel-so-planning-calendar.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Plan calendar, Create a work order for the planned work, Manage work orders, Prepare work orders, Use, Field Service Management]
---

# Cancel events using the planning calendar

Cancel a schedule occurrence and the work order events of its associated work plans through the planning calendar.

## Before you begin

Role required: sn\_fsm\_planned\_wm.planned\_work\_admin

## Procedure

1.  Navigate to **All** &gt; **Field Service Management** &gt; **Planned Work Management** &gt; **Workspace**

2.  Select the **Planning calendar** icon \(\[Omitted image "show-schedule-new.png"\] Alt text: Planning calendar icon\).

3.  On the calendar, select the Show settings icon \(\[Omitted image "IconPersonalizeList.png"\] Alt text: gear icon\).

4.  In the **Settings** pane, fill in the fields.

5.  |Field|Description|
|-----|-----------|
|Group by|Criteria used to organize assets, install base, configuration items \(CIs\), and locations into groups. The available values are Plan, Product model, Location, or None.|
|Records per group|The number of events to display per group on the calendar display|
|Calendar events to show|The type of event to be displayed on the calendar, either schedule occurrences or work orders.|

6.  Select **Apply**.

7.  Cancel the event.

<table id="choicetable_wgl_swd_byb"><thead><tr><th align="left" id="d133097e185">

Action

</th><th align="left" id="d133097e188">

Steps

</th></tr></thead><tbody><tr><td id="d133097e194">

**Cancel the schedule occurrence**

</td><td>

On the calendar, right-click the schedule occurrence event that you want to cancel, and then select **Cancel schedule occurrence**.

</td></tr><tr><td id="d133097e206">

**Cancel work order for the schedule occurrence**

</td><td>

On the calendar, right-click the schedule occurrence event, and then select **Cancel work orders**.

</td></tr><tr><td id="d133097e218">

**Cancel work order**

</td><td>

**Note:** To display work order events, **Work order** must be selected in the **Calendar event to show** option in the **Settings** pane.

On the calendar, right-click the work order event, and then select **Cancel work order**.

</td></tr></tbody>
</table>