End a break early in the mobile agent app

task brazil Updated Sep 28, 2026 1 min read end-break-early-mobile.md
Raw file servicenow.com

End a break before its scheduled end time in the ServiceNow Agent application.

Before you begin

Role required: wm_agent

About this task

If your organization's Auto-status breaks setting is off and end-break-early is enabled, you can end an in-progress break before its scheduled end time.

Procedure

  1. Open the ServiceNow Agent application and tap the break that's in progress.

  2. Tap End break.

  3. Tap Confirm.

Keywords end breakbreak in progressmobile agent app
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