Create a personal event in Field Service Manager Mobile
Managers can show that agents are busy with personal events like a meeting, training, time off, or a recurring commitment from the Field Service Manager Mobile.
Before you begin
Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager
Procedure
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From the Home tab, tap Teams.
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Tap the territory or assignment group that the agent you want to create a personal event for is a member of.
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Tap the more actions icon ([Omitted image "more-action-manager.png"] Alt text: more actions) next to the agent that you want to create an event for.
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Tap View schedule.
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Tap the plus icon ([Omitted image "add-personal-event-mobile.png"] Alt text: plus sign).
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On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
User |
The user that the event applies to. |
|
Name |
The title of the event shown on the calendar. |
|
Description |
A description of the event.Description is only available if you have Workforce Optimization configured. |
|
Type |
The type of event you're creating. |
|
Allow double booking with tasks |
Enables the task to be scheduled at the same time as existing work order tasks.Note: If double booking isn’t enabled and the event or its travel time conflicts with a scheduled work order task, the agent's task is unassigned. Allow double booking with tasks is only available if you have Workforce Optimization configured. Allow double booking with tasks isn’t available for the Time Off event type. |
|
Show as |
The status displayed for the agent or agents during the event.Note: Show as is only available if you don't have Workforce Optimization configured. |
|
Start time |
The start time for the event. |
|
End time |
The end time for the event. |
|
Repeats |
How often the non-work order event reoccurs.Repeats only available if you don't have Workforce Optimization configured. |
|
Repeat every |
The frequency that the non-work order event reoccurs.Repeats every only available if you don't have Workforce Optimization configured. |
|
Repeat until |
When the recurring non-work order event ends.Repeats until only available if you don't have Workforce Optimization configured. |
|
Recurrence type |
The pattern the event repeats on: Daily, Weekly, Monthly, or Yearly.Recurrence type is only available if you have Workforce Optimization configured. |
|
Repeat every |
The interval between occurrences. The unit follows the selected recurrence type, for example Day(s) for a Daily recurrence or Week(s) for a Weekly recurrence.Available if you have Workforce Optimization configured. For a Weekly recurrence, also select the days of the week the event occurs on. For a Monthly or Yearly recurrence, also select the day of the month (and, for Yearly, the month) the event occurs on. |
|
Repeat until |
The date the recurrence ends.Available if you have Workforce Optimization configured. |
|
Location |
The location that the event takes place in.Note: Locations on events are only available if you have Workforce Optimization configured. Locations aren’t available for the Time Off event type. |
--- title: Create a personal event in Field Service Manager Mobile description: Managers can show that agents are busy with personal events like a meeting, training, time off, or a recurring commitment from the Field Service Manager Mobile. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/event-manager-mobile.html release: brazil product: Work Order Management classification: work-order-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Field Service Manager Mobile, Completing work on mobile, Use, Field Service Management] --- # Create a personal event in Field Service Manager Mobile Managers can show that agents are busy with personal events like a meeting, training, time off, or a recurring commitment from the Field Service Manager Mobile. ## Before you begin Role required: wm\_manager, sn\_fsm\_tp.fsm\_territory\_resource\_manager ## Procedure 1. From the Home tab, tap Teams. 2. Tap the territory or assignment group that the agent you want to create a personal event for is a member of. 3. Tap the more actions icon \(\[Omitted image "more-action-manager.png"\] Alt text: more actions\) next to the agent that you want to create an event for. 4. Tap **View schedule**. 5. Tap the plus icon \(\[Omitted image "add-personal-event-mobile.png"\] Alt text: plus sign\). 6. On the form, fill in the fields. <table id="table_iqx_2x5_fhc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> User </td><td> The user that the event applies to. </td></tr><tr><td> Name </td><td> The title of the event shown on the calendar. </td></tr><tr><td> Description </td><td> A description of the event.Description is only available if you have Workforce Optimization configured. </td></tr><tr><td> Type </td><td> The type of event you're creating. </td></tr><tr><td> Allow double booking with tasks </td><td> Enables the task to be scheduled at the same time as existing work order tasks.**Note:** If double booking isn’t enabled and the event or its travel time conflicts with a scheduled work order task, the agent's task is unassigned. Allow double booking with tasks is only available if you have Workforce Optimization configured. Allow double booking with tasks isn’t available for the **Time Off** event type. </td></tr><tr><td> Show as </td><td> The status displayed for the agent or agents during the event.**Note:** **Show as** is only available if you don't have Workforce Optimization configured. </td></tr><tr><td> Start time </td><td> The start time for the event. </td></tr><tr><td> End time </td><td> The end time for the event. </td></tr><tr><td> Repeats </td><td> How often the non-work order event reoccurs.Repeats only available if you don't have Workforce Optimization configured. </td></tr><tr><td> Repeat every </td><td> The frequency that the non-work order event reoccurs.Repeats every only available if you don't have Workforce Optimization configured. </td></tr><tr><td> Repeat until </td><td> When the recurring non-work order event ends.Repeats until only available if you don't have Workforce Optimization configured. </td></tr><tr><td> Recurrence type </td><td> The pattern the event repeats on: Daily, Weekly, Monthly, or Yearly.Recurrence type is only available if you have Workforce Optimization configured. </td></tr><tr><td> Repeat every </td><td> The interval between occurrences. The unit follows the selected recurrence type, for example Day\(s\) for a Daily recurrence or Week\(s\) for a Weekly recurrence.Available if you have Workforce Optimization configured. For a Weekly recurrence, also select the days of the week the event occurs on. For a Monthly or Yearly recurrence, also select the day of the month \(and, for Yearly, the month\) the event occurs on. </td></tr><tr><td> Repeat until </td><td> The date the recurrence ends.Available if you have Workforce Optimization configured. </td></tr><tr><td> Location </td><td> The location that the event takes place in.**Note:** Locations on events are only available if you have Workforce Optimization configured. Locations aren’t available for the **Time Off** event type. </td></tr></tbody> </table>7. Tap **Submit**.
| title | Create a personal event in Field Service Manager Mobile |
| description | Managers can show that agents are busy with personal events like a meeting, training, time off, or a recurring commitment from the Field Service Manager Mobile. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/event-manager-mobile.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Field Service Manager MobileCompleting work on mobileUseField Service Management |