Filter agents in Field Service Manager Mobile

task brazil Updated Sep 10, 2026 1 min read filter-agents-manager.md
Raw file servicenow.com

Managers can quickly filter agents and find the agent they need to assign a work order task to.

Before you begin

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

Procedure

  1. Open Field Service Manager Mobile.

  2. Tap Teams and open the Assignment group or territory that the agent you want to filter for belongs to.

  3. Tap the Filter icon ([Omitted image "filter-manager-app.png"] Alt text: filter).

  4. On the form, fill in the fields.

  5. Tap Apply.

Search documentation
Search document titles and file paths on the brazil branch