Manage Field Service agents from Field Service Manager Mobile

task brazil Updated Sep 10, 2026 1 min read mange-agents-mobile.md

Manage Field Service agents from Field Service Manager Mobile and do everything that you can from your computer while on the go.

Before you begin

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

Procedure

Open Field Service Manager Mobile and tap Teams.
Tap the assignment group or territory that the Field Service agent you want to manage is part of.
Tap the more actions icon ([Omitted image "more-action-manager.png"] Alt text: more actions).
Choose from the following.

Selection	Action
Contact	Displays a choice to call or message the agent.
View tasks	Shows the tasks that are assigned to the selected agent.
View schedule	Shows the selected agent’s schedule. Note: Tap a different day at the top of your screen to see the agent’s schedule for a different day.
View profile	Displays the agent’s profile with information including their phone number, email, location and whether they’re on schedule.Note: Tap their phone number to call or message the agent. Tap their email address to send them an email. Tap the location to see where the agent is on a map.

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---
title: Manage Field Service agents from Field Service Manager Mobile
description: Manage Field Service agents from Field Service Manager Mobile and do everything that you can from your computer while on the go.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/mange-agents-mobile.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Field Service Manager Mobile, Completing work on mobile, Use, Field Service Management]
---

# Manage Field Service agents from Field Service Manager Mobile

Manage Field Service agents from Field Service Manager Mobile and do everything that you can from your computer while on the go.

## Before you begin

Role required: wm\_manager, sn\_fsm\_tp.fsm\_territory\_resource\_manager

## Procedure

1.  Open Field Service Manager Mobile and tap **Teams**.

2.  Tap the assignment group or territory that the Field Service agent you want to manage is part of.

3.  Tap the more actions icon \(\[Omitted image "more-action-manager.png"\] Alt text: more actions\).

4.  Choose from the following.

<table id="choicetable_yv1_mhr_2hc"><thead><tr><th align="left" id="d110236e98">

Selection

</th><th align="left" id="d110236e101">

Action

</th></tr></thead><tbody><tr><td id="d110236e107">

**Contact**

</td><td>

Displays a choice to call or message the agent.

</td></tr><tr><td id="d110236e116">

**View tasks**

</td><td>

Shows the tasks that are assigned to the selected agent.

</td></tr><tr><td id="d110236e125">

**View schedule**

</td><td>

Shows the selected agent’s schedule. **Note:** Tap a different day at the top of your screen to see the agent’s schedule for a different day.

</td></tr><tr><td id="d110236e137">

**View profile**

</td><td>

Displays the agent’s profile with information including their phone number, email, location and whether they’re on schedule.**Note:** Tap their phone number to call or message the agent. Tap their email address to send them an email. Tap the location to see where the agent is on a map.

</td></tr></tbody>
</table>