Migrate survey instances to Smart Assessment
When you migrate a survey-based questionnaire to Smart Assessment, migrate all the associated instances of a survey to Smart Assessment and re-trigger them.
About this task
Migrate survey instances for questionnaires to Smart Assessment by manually running the job Migrate survey instances to smart assessments.
This job migrates all instances of a survey to Smart Assessment and re-triggers the instances.
Smart Assessment uses the Smart Assessment Engine to migrate survey instances to Smart Assessment. For more information, see Smart Assessment Engine.
Note:
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Survey instances in Work in progress state can't be migrated.
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You can link migrated instances only to Smart Assessment templates migrated from a survey-based questionnaire. Migrated instances can't be linked to a new Smart Assessment template.
Before you begin
Role required: questionnaire_admin
Procedure
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Navigate to All > System Definition > Scheduled Jobs.
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Search for the Migrate survey instances to smart assessments job and open it.
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Select Execute Now.
Result
Survey instances for the questionnaire are migrated to Smart Assessment and re-triggered.
--- title: Migrate survey instances to Smart Assessment description: When you migrate a survey-based questionnaire to Smart Assessment, migrate all the associated instances of a survey to Smart Assessment and re-trigger them. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/migrate-survey-instances-to-smart-assessment.html release: brazil product: Work Order Management classification: work-order-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Migrating to Smart Assessment, Set up Smart Assessment questionnaires, Questionnaires, Work order tasks, Set up work orders and tasks, Configure, Field Service Management] --- # Migrate survey instances to Smart Assessment When you migrate a survey-based questionnaire to Smart Assessment, migrate all the associated instances of a survey to Smart Assessment and re-trigger them. ## About this task Migrate survey instances for questionnaires to Smart Assessment by manually running the job **Migrate survey instances to smart assessments**. This job migrates all instances of a survey to Smart Assessment and re-triggers the instances. Smart Assessment uses the Smart Assessment Engine to migrate survey instances to Smart Assessment. For more information, see [Smart Assessment Engine](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/smart-asmnt-engine-landing-page.md). **Note:** - Survey instances in **Work in progress** state can't be migrated. - You can link migrated instances only to Smart Assessment templates migrated from a survey-based questionnaire. Migrated instances can't be linked to a new Smart Assessment template. ## Before you begin Role required: questionnaire\_admin ## Procedure 1. Navigate to **All** > **System Definition** > **Scheduled Jobs**. 2. Search for the **Migrate survey instances to smart assessments** job and open it. 3. Select **Execute Now**. ## Result Survey instances for the questionnaire are migrated to Smart Assessment and re-triggered.
| title | Migrate survey instances to Smart Assessment |
| description | When you migrate a survey-based questionnaire to Smart Assessment, migrate all the associated instances of a survey to Smart Assessment and re-trigger them. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/migrate-survey-instances-to-smart-assessment.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Migrating to Smart AssessmentSet up Smart Assessment questionnairesQuestionnairesWork order tasksSet up work orders and tasksConfigureField Service Management |