Reschedule the planned work order
Reschedule planned work orders by advancing or delaying the occurrence date of the schedule.
Before you begin
Role required: sn_fsm_planned_wm.planned_work_admin
About this task
Avoid generating duplicate work orders for overlapping schedule occurrences by changing the start or end date, either advancing or delaying the maintenance work as needed.
Note: You can modify a schedule occurrence only if either no work orders are generated for it or the work orders generated for it are in the Draft state.
Procedure
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Navigate to All > Field Service Management > Planned Work Management > Plans.
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Open your work plan.
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In the Planned Work Schedules related list, select a schedule for which you want to review the schedule occurrences.
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In the Schedule Occurrences related list, select a schedule occurrence that you want to modify.
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Update the Earliest start date or Requested due by field to change the date and time of the existing schedule occurrence.
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Select Update.
--- title: Reschedule the planned work order description: Reschedule planned work orders by advancing or delaying the occurrence date of the schedule. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/modify\_so\_pwm.html release: brazil product: Work Order Management classification: work-order-management topic_type: task last_updated: "2026-11-06" reading_time_minutes: 1 breadcrumb: [Configure work plans, Planned Work Management, Set up work orders and tasks, Configure, Field Service Management] --- # Reschedule the planned work order Reschedule planned work orders by advancing or delaying the occurrence date of the schedule. ## Before you begin Role required: sn\_fsm\_planned\_wm.planned\_work\_admin ## About this task Avoid generating duplicate work orders for overlapping schedule occurrences by changing the start or end date, either advancing or delaying the maintenance work as needed. **Note:** You can modify a schedule occurrence only if either no work orders are generated for it or the work orders generated for it are in the Draft state. ## Procedure 1. Navigate to **All** > **Field Service Management** > **Planned Work Management** > **Plans**. 2. Open your work plan. 3. In the Planned Work Schedules related list, select a schedule for which you want to review the schedule occurrences. 4. In the Schedule Occurrences related list, select a schedule occurrence that you want to modify. 5. Update the **Earliest start date** or **Requested due by** field to change the date and time of the existing schedule occurrence. 6. Select **Update**.
| title | Reschedule the planned work order |
| description | Reschedule planned work orders by advancing or delaying the occurrence date of the schedule. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/modify\_so\_pwm.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Configure work plansPlanned Work ManagementSet up work orders and tasksConfigureField Service Management |