Pick up an unassigned task

---
title: Pick up an unassigned task
description: If you are available, you can assign a task to yourself.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/pick-up-unassigned-task-mobile.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Prioritizing on ServiceNow Agent, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---

# Pick up an unassigned task

If you are available, you can assign a task to yourself.

## Before you begin

The work order task must be in **Pending Dispatch** state.

Role required: wm\_agent or wm\_dispatcher

## Procedure

1.  Open the ServiceNow Agent application.

2.  Tap **My Work**.

3.  Open the **My Group Tasks** applet.

4.  Select the desired work order task.

5.  Tap the more actions \(\[Omitted image "OverflowIcon.png"\] Alt text: More actions icon\) icon and then select **Assign To Me**.


## Result

You receive a notification that the task has been assigned to you.