Planned Work Management Home page
Planned Work Management Home page enables you to monitor your work plans, schedules, and work orders.
[Omitted image "pwm-home-page.png"] Alt text: Planned Work Management dashboard displaying work plans, work schedules, and planned work orders represented by tiles and graphs.
End user and roles
|
End user and goal |
Required role |
|---|---|
|
As a planned work admin, you can:- Analyze the work plans and work order the most important items to work on.
|
sn_fsm_planned_wm.planned_work_admin |
Planned Work Management Home page is part of the CSM/FSM Configurable Workspace, home page.
To open the Planned Work Management Home page, navigate to All > Planned Work Management > Workspace.
Use cases
|
User |
Dashboard use |
|---|---|
|
Planned work admin |
Monitor the work plans, work schedules, and work orders. This helps to keep track of scheduled, upcoming, and overdue work orders for the work plan. |
|
Title |
Type |
Source table |
Description |
|---|---|---|---|
|
Active plans |
Single Score [Omitted image "icon-single-score-report.png"] Alt text: |
Work Plan[wm_planned_work_plan] |
Number of work plans that are in active state. |
|
Plans expiring in the next 30 days |
Single Score [Omitted image "icon-single-score-report.png"] Alt text: |
Work Plan[wm_planned_work_plan] |
Number of work plans that are going to expire in the coming 30 days. |
|
Overdue work orders |
Single Score [Omitted image "icon-single-score-report.png"] Alt text: |
Work Order[wm_order] |
Number of work orders that are overdue. |
|
Upcoming schedules with no work orders |
Single Score [Omitted image "icon-single-score-report.png"] Alt text: |
Schedule Occurrence[wm_plan_work_schedule_occurrence] |
Number of schedules for which no work order is generated. |
|
Scheduled work orders |
Line and Stacked bar chart |
Work Order[wm_order] |
Display the work orders that are scheduled for the given date. |
|
Work orders by state |
Stacked bar chart [Omitted image "bar-stacked.svg"] Alt text: |
Work Order[wm_order] |
Display the number of work orders by their state, such as Draft, Closed Complete, and more. |
|
Non-compliant work orders |
List |
Work Order[wm_order] |
Display the number of work orders that are not compliant with the corresponding maintenance plan. |
--- title: Planned Work Management Home page description: Planned Work Management Home page enables you to monitor your work plans, schedules, and work orders. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/pwm-dashboard.html release: brazil product: Work Order Management classification: work-order-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create a work order for the planned work, Manage work orders, Prepare work orders, Use, Field Service Management] --- # Planned Work Management Home page Planned Work Management Home page enables you to monitor your work plans, schedules, and work orders. \[Omitted image "pwm-home-page.png"\] Alt text: Planned Work Management dashboard displaying work plans, work schedules, and planned work orders represented by tiles and graphs. ## End user and roles <table id="table_ov2_tj4_2fb"><thead><tr><th> End user and goal </th><th> Required role </th></tr></thead><tbody><tr><td> As a planned work admin, you can:- Analyze the work plans and work order the most important items to work on. - Track work orders and part requirements for all plans </td><td> sn\_fsm\_planned\_wm.planned\_work\_admin </td></tr></tbody> </table>## Access the Planned Work Management Home page Planned Work Management Home page is part of the CSM/FSM Configurable Workspace, home page. To open the Planned Work Management Home page, navigate to **All** > **Planned Work Management** > **Workspace**. ## Use cases <table id="table_p5n_v4s_cwb"><thead><tr><th> User </th><th> Dashboard use </th></tr></thead><tbody><tr><td> Planned work admin </td><td> Monitor the work plans, work schedules, and work orders. This helps to keep track of scheduled, upcoming, and overdue work orders for the work plan. </td></tr></tbody> </table>## Data visualizations <table id="table_u5n_v4s_cwb"><thead><tr><th> Title </th><th> Type </th><th> Source table </th><th> Description </th></tr></thead><tbody><tr><td> Active plans </td><td> Single Score \[Omitted image "icon-single-score-report.png"\] Alt text: </td><td> Work Plan\[wm\_planned\_work\_plan\] </td><td> Number of work plans that are in active state. </td></tr><tr><td> Plans expiring in the next 30 days </td><td> Single Score \[Omitted image "icon-single-score-report.png"\] Alt text: </td><td> Work Plan\[wm\_planned\_work\_plan\] </td><td> Number of work plans that are going to expire in the coming 30 days. </td></tr><tr><td> Overdue work orders </td><td> Single Score \[Omitted image "icon-single-score-report.png"\] Alt text: </td><td> Work Order\[wm\_order\] </td><td> Number of work orders that are overdue. </td></tr><tr><td> Upcoming schedules with no work orders </td><td> Single Score \[Omitted image "icon-single-score-report.png"\] Alt text: </td><td> Schedule Occurrence\[wm\_plan\_work\_schedule\_occurrence\] </td><td> Number of schedules for which no work order is generated. </td></tr><tr><td> Scheduled work orders </td><td> Line and Stacked bar chart </td><td> Work Order\[wm\_order\] </td><td> Display the work orders that are scheduled for the given date. </td></tr><tr><td> Work orders by state </td><td> Stacked bar chart \[Omitted image "bar-stacked.svg"\] Alt text: </td><td> Work Order\[wm\_order\] </td><td> Display the number of work orders by their state, such as Draft, Closed Complete, and more. </td></tr><tr><td> Non-compliant work orders </td><td> List </td><td> Work Order\[wm\_order\] </td><td> Display the number of work orders that are not compliant with the corresponding maintenance plan. </td></tr></tbody> </table>
| title | Planned Work Management Home page |
| description | Planned Work Management Home page enables you to monitor your work plans, schedules, and work orders. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/pwm-dashboard.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a work order for the planned workManage work ordersPrepare work ordersUseField Service Management |