Assign tasks to yourself based on Intelligent Task Recommendation

---
title: Assign tasks to yourself based on Intelligent Task Recommendation
description: Assign the best available recommended task to yourself so that you can fill a gap in your schedule.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/recommend-task-fsm-mobile.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Prioritizing on ServiceNow Agent, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---

# Assign tasks to yourself based on Intelligent Task Recommendation

Assign the best available recommended task to yourself so that you can fill a gap in your schedule.

## Before you begin

Role required: wm\_agent

## About this task

The Intelligent Task Recommendation feature automatically recommends you the task with the highest recommendation score only when your administrator activates the Field Service Intelligent Task Recommendation plugin. For more information, see [Activate Intelligent Task Recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/activate-intelligent-task-recommendation.md).

As an agent, you can log in to the Now® Mobile Agent application to view the recommended task and assign the task to yourself.

**Note:** Intelligent Task Recommendation excludes the work order tasks that are schedule locked.

## Procedure

1.  Navigate to the Now Mobile Agent application.

2.  Tap **My Work**.

3.  In the My Tasks section, tap the More actions \(\[Omitted image "OverflowIcon.png"\] Alt text: More actions icon\) icon and then select **Recommend Task**.

4.  Indicate your free time in the **Start time** and **End time** fields.

    The system automatically selects the default end time as two hours after the start time. You can change the end time.

5.  Select **Submit**.


## Result

The task with the highest recommendation score is automatically assigned to you.

**Related topics**  


[Intelligent Task Recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/fsm-task-recommendation.md)

[Configuring Intelligent Task Recommendations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/administer-task-recommendations.md)

[Assign work order tasks to agents using Intelligent Task Recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/manage-work-order-tasks-dw.md)