Log in to the Field Service Contractor Portal for the first time
task brazil Updated Sep 10, 2026 1 min read reset-password-first-login.md
Select the link in the email that you’re sent after you’re onboarded to change your password so you can log in for the first time.
Before you begin
Role required: none
Procedure
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Navigate to your email inbox.
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In the onboarding email message, select the Reset a password related link.
The Password Reset dialog box displays.
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Enter your new password in the New Password field.
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Re-enter your new password in the Retype Password field.
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Select Reset Password.
The Field Service Contractor Portal login page displays.
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Enter your user ID in the User name field.
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Enter your new password in the Password field.
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Select Login.
46 lines · 1.4 KB
---
title: Log in to the Field Service Contractor Portal for the first time
description: Select the link in the email that you’re sent after you’re onboarded to change your password so you can log in for the first time.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/reset-password-first-login.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Contractor Portal, Completing work orders on the web interface, Use, Field Service Management]
---
# Log in to the Field Service Contractor Portal for the first time
Select the link in the email that you’re sent after you’re onboarded to change your password so you can log in for the first time.
## Before you begin
Role required: none
## Procedure
1. Navigate to your email inbox.
2. In the onboarding email message, select the **Reset a password** related link.
The **Password Reset** dialog box displays.
3. Enter your new password in the **New Password** field.
4. Re-enter your new password in the **Retype Password** field.
5. Select **Reset Password**.
The **Field Service Contractor Portal** login page displays.
6. Enter your user ID in the **User name** field.
7. Enter your new password in the **Password** field.
8. Select **Login**.
| title | Log in to the Field Service Contractor Portal for the first time |
| description | Select the link in the email that you’re sent after you’re onboarded to change your password so you can log in for the first time. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/reset-password-first-login.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Contractor PortalCompleting work orders on the web interfaceUseField Service Management |