Pick up an asset
task brazil Updated Sep 10, 2026 1 min read t_PickUpAnAsset.md
Agents can view a consolidated list, grouped by stockroom, of all their assets that are waiting to be picked up.
Before you begin
Role required: wm_agent
About this task
The agents can physically pick up the assets and then record them as delivered. The list contains transfer order lines in the Received or In Transit stage with a work order task that meets the following criteria:
- Assigned to the agent
- In the Accepted or Work in Progress state
Procedure
-
Navigate to All > Field Service > Pick Up/Drop Off > My Pick Up List.
The Transfer Order Lines list is displayed in PickUpList view.
-
Click text in any column to obtain more information about the transfer order, the transfer order line, or the asset.
-
After physically picking up the items, select a check box next to the transfer order column, then go to the Actions choice list and select Deliver.
41 lines · 1.5 KB
---
title: Pick up an asset
description: Agents can view a consolidated list, grouped by stockroom, of all their assets that are waiting to be picked up.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/t\_PickUpAnAsset.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage inventory in FSM, Manage work order tasks, Prepare work orders, Use, Field Service Management]
---
# Pick up an asset
Agents can view a consolidated list, grouped by stockroom, of all their assets that are waiting to be picked up.
## Before you begin
Role required: wm\_agent
## About this task
The agents can physically pick up the assets and then record them as delivered. The list contains transfer order lines in the Received or In Transit stage with a work order task that meets the following criteria:
- Assigned to the agent
- In the Accepted or Work in Progress state
## Procedure
1. Navigate to **All** > **Field Service** > **Pick Up/Drop Off** > **My Pick Up List**.
The **Transfer Order Lines** list is displayed in **PickUpList** view.
2. Click text in any column to obtain more information about the transfer order, the transfer order line, or the asset.
3. After physically picking up the items, select a check box next to the transfer order column, then go to the **Actions** choice list and select **Deliver**.
| title | Pick up an asset |
| description | Agents can view a consolidated list, grouped by stockroom, of all their assets that are waiting to be picked up. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/t\_PickUpAnAsset.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage inventory in FSMManage work order tasksPrepare work ordersUseField Service Management |