Move a work order task to the dispatch queue

---
title: Move a work order task to the dispatch queue
description: If Field Service Management is configured to automatically qualify work orders, tasks are also automatically created for the orders. When one of these automatically created tasks is assigned to you, select a dispatch group for it and move it to the dispatch queue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/t\_PromoteDraftWorkOrderTasks.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Qualify a work order, Manage work orders, Prepare work orders, Use, Field Service Management]
---

# Move a work order task to the dispatch queue

If Field Service Management is configured to automatically qualify work orders, tasks are also automatically created for the orders. When one of these automatically created tasks is assigned to you, select a dispatch group for it and move it to the dispatch queue.

## Before you begin

Role required: wm\_initiator\_qualifier, wm\_admin, or admin

## Procedure

1.  Navigate to **All** > **Field Service** > **Work Order** > **My Work Order Tasks**.

2.  Click a task in the Draft state.

3.  On the Work Order Task form, make sure that a **Dispatch group** is selected.

4.  Click **Ready for Dispatch**.