View a drop off list

task brazil Updated Sep 10, 2026 1 min read t_ViewADropOffList.md
Raw file servicenow.com

Agents can view a consolidated list, grouped by stockroom, of all items that have been added to drop off lists by all agents.

Before you begin

Role required: wm_agent

Procedure

  1. Navigate to All > Field Service > Pick Up/Drop Off > All Drop Off Lists.

  2. Expand a group by clicking the arrow beside the group name.

    [Omitted image "all-dropoff-lists.png"] Alt text: drop off lists

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