View an agent profile on the Field Service Contractor Portal
task brazil Updated Sep 10, 2026 1 min read view-agent-details.md
As a manager of a contractor company, you can view the profile information of all the agents in your teams.
Before you begin
Role required: wm_ext_agent and wm_ext_manager
About this task
Agents can view and edit only their own profile information.
Procedure
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Navigate to All > Field Service Contractor Portal > Homepage.
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Click Agents.
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From the Service Organization External Staffs list, click the agent profile that you want to review.
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Review the agent profile information.
38 lines · 1.2 KB
--- title: View an agent profile on the Field Service Contractor Portal description: As a manager of a contractor company, you can view the profile information of all the agents in your teams. locale: en-US canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/view-agent-details.html release: brazil product: Work Order Management classification: work-order-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Contractor Portal, Completing work orders on the web interface, Use, Field Service Management] --- # View an agent profile on the Field Service Contractor Portal As a manager of a contractor company, you can view the profile information of all the agents in your teams. ## Before you begin Role required: wm\_ext\_agent and wm\_ext\_manager ## About this task Agents can view and edit only their own profile information. ## Procedure 1. Navigate to **All** > **Field Service Contractor Portal** > **Homepage**. 2. Click **Agents**. 3. From the **Service Organization External Staffs** list, click the agent profile that you want to review. 4. Review the agent profile information.
| title | View an agent profile on the Field Service Contractor Portal |
| description | As a manager of a contractor company, you can view the profile information of all the agents in your teams. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/view-agent-details.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Contractor PortalCompleting work orders on the web interfaceUseField Service Management |