View analytics from Field Service Manager Mobile

task brazil Updated Sep 10, 2026 1 min read view-analytics-manager.md
Raw file servicenow.com

Managers can view analytics related to the teams they manage to see team task load, agent workload, and more.

Before you begin

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

Procedure

  1. Open Field Service Manager Mobile.

  2. Tap Analytics.

  3. Tap any of the analytics charts to drill down into the details of the analytics.

  4. Select one of the priority pill items at the bottom to exclude that priority from the analytics donut.

    Note: Select the deselected pill to add the priority back to the analytics donut.

Search documentation
Search document titles and file paths on the brazil branch