Plan your schedule
View tasks to be executed as well as your personal events on a particular day to plan your schedule for that day. Add events for yourself and display your availability to team members.
Before you begin
Role required: wm_agent or wm_dispatcher
About this task
You can view your personal events and the schedule for all active tasks assigned to you from the current date. You can also view tasks that have been closed within the last seven days.
The task list displays the following information for each work order task:
- The short description of the work order.
- The work order task number.
- Scheduled start time and end time when the work order task must be executed.
Procedure
-
Open the ServiceNow Agent application.
-
Tap My Work.
-
Open the My Schedule applet.
-
Select a date on the calendar.
Your personal events and the work order tasks that must be executed for that day displays below the calendar.
-
Select a task to view all details for that task.
-
Add or edit a personal event.
- Tap the more actions ( [Omitted image "OverflowIcon.png"] Alt text: More actions icon) icon and select Create Event.
- Fill in the following fields:
|
Field |
Description |
|---|---|
|
Name |
Name of the event. |
|
Type |
Type of schedule entry. |
|
Show as |
Display the event on the schedule as one of the following:- Busy
|
|
Start time |
Start date and time for this event. |
|
End time |
End date and time for this event. |
|
Repeats |
Frequency of the repeated event.Available options:
|
---
title: Plan your schedule
description: View tasks to be executed as well as your personal events on a particular day to plan your schedule for that day. Add events for yourself and display your availability to team members.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/work-order-management/view-task-location-schedule-mobile.html
release: brazil
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Prioritizing on ServiceNow Agent, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---
# Plan your schedule
View tasks to be executed as well as your personal events on a particular day to plan your schedule for that day. Add events for yourself and display your availability to team members.
## Before you begin
Role required: wm\_agent or wm\_dispatcher
## About this task
You can view your personal events and the schedule for all active tasks assigned to you from the current date. You can also view tasks that have been closed within the last seven days.
The task list displays the following information for each work order task:
- The short description of the work order.
- The work order task number.
- Scheduled start time and end time when the work order task must be executed.
## Procedure
1. Open the ServiceNow Agent application.
2. Tap **My Work**.
3. Open the **My Schedule** applet.
4. Select a date on the calendar.
Your personal events and the work order tasks that must be executed for that day displays below the calendar.
5. Select a task to view all details for that task.
6. Add or edit a personal event.
1. Tap the more actions \( \[Omitted image "OverflowIcon.png"\] Alt text: More actions icon\) icon and select **Create Event**.
2. Fill in the following fields:
<table id="table_jmn_qtj_4gb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Name
</td><td>
Name of the event.
</td></tr><tr><td>
Type
</td><td>
Type of schedule entry.
</td></tr><tr><td>
Show as
</td><td>
Display the event on the schedule as one of the following:- Busy
- Free
- Tentative
- On call
</td></tr><tr><td>
Start time
</td><td>
Start date and time for this event.
</td></tr><tr><td>
End time
</td><td>
End date and time for this event.
</td></tr><tr><td>
Repeats
</td><td>
Frequency of the repeated event.Available options:
- None
- Daily
- Every Weekday \(Mon - Fri\)
- Every Weekend \(Sat, Sun\)
- Every Mon, Wed, Fri
- Every Tue Thu
</td></tr></tbody>
</table> 3. Click **Submit**.
| title | Plan your schedule |
| description | View tasks to be executed as well as your personal events on a particular day to plan your schedule for that day. Add events for yourself and display your availability to team members. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/work-order-management/view-task-location-schedule-mobile.html |
| release | brazil |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Prioritizing on ServiceNow AgentServiceNow Agent mobile appCompleting work on mobileUseField Service Management |